Our Reviews
Alice Y|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/28/2025
It was fast and very professional
10/29/2025
Hello Alice and thank you so much for your review. We're very happy to hear that your recent visit to City Motor Company was a positive experience. If you need anything further, please don't hesitate to let us know. We look forward to seeing you again soon and hope you have a great day. Take care.
BIG SANDY, MT
Frederick A|2017 Chevrolet Impala
Confirmed Service Customer
11/3/2025
The professionals at City Motors treat their customers with respect while making sure the customers needs are met.
11/4/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GREAT FALLS, MT
John M|2018 Chevrolet Traverse
Confirmed Service Customer
11/5/2025
It was enj
11/3/2025
Thank you so much John for taking the time to leave us your review. We do hope everything was done to your satisfaction. If there is anything else you need, please let us know. Take Care and have a great day.
GREAT FALLS, MT
Sheryl K|2013 Buick Enclave
Confirmed Service Customer
11/2/2025
We brought in two cars at the same time with appointments 45 minutes apart, everything went well. What I liked was being able to go to the other side and make an appointment for new spark plugs, it has been 139,000 and gas mileage was starting to drop. We added a couple of other services recommended by the Yellow Dot to the spark plug service.
11/3/2025
Sheryl, thank you very much for your review. We are so happy to hear that we were able to accommodate all your needs. If there is anything else we can do for you, please do let us know. We'll be certain to pass along your comments to the service staff and we look forward to your next visit. Take care till then and have a great day!
GREAT FALLS, MT
William K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/12/2025
Nice experience. No pressure.
VIRGINIA PERSON
11/13/2025
Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at City Motor Company, INC.!
DENTON, MT
Karen M|2018 Chevrolet Equinox
Confirmed Service Customer
11/15/2025
Courteous and competent staff all around!
11/16/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GREAT FALLS, MT
Paulette C|2019 Chevrolet Equinox
Confirmed Service Customer
10/27/2025
Always have a great experience everytime in for service. My go to person is Willie Sloan and he is the greatest!! So pleasant and very helpful. I would recommend Willie Sloan and City Motors to everyone!!
10/28/2025
Hello Paulette and thank you so much for your amazing review! We will be certain to pass your feedback along to Willie. We agree, he is quite amazing!! We look forward to seeing you at your next service and hope you have a great afternoon. Take care!
CASCADE, MT
Stanley P|2026 Chevrolet Corvette
Confirmed Service Customer
11/4/2025
I was checked in quickly and politely. I was informed that it was gonna take awhile. Which was no problem, but i had a doctor's appointment in 90 mins. Which was still no problem as they offered a ride there and back Which I did take. That was awesome. When I returned my car was done but I wasn't notified for 15 mins that it was ready as it was still setting on. Tge rack in the shop. No big deal. The only problem I had is that as it was sitting on the rack, the windows where down. Thus rack was right buy the enter exit doors to the shop, hence my interior now has a layer of grit on it that was not there when I dropped my 2026 corvette stingray off. Overall very pleased
11/5/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GREAT FALLS, MT
Kevin M|2024 Chevrolet Blazer EV
Confirmed Service Customer
11/13/2025
They took care of my service on my Blazer EV in a timely manner. The staff is very friendly and accommodating.
11/13/2025
Thank you so much Kevin for taking the time to leave us a review. We're happy to hear that your recent service with City Motor, was a positive experience. We hope we can be of service to you again and wish you a great weekend ahead! Take care.
FAIRFIELD, MT
Melody H|2003 Chevrolet Silverado 2500HD
Confirmed Service Customer
11/19/2025
They are always very professional and very good at giving us all the information to make informed decisions about our service .
11/20/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing City Motor Company, INC. and we hope to see you again soon!
ULM, MT
Coleen B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/27/2025
Xxxx.
BRANDON THEISEN
11/28/2025
Coleen, thank you so much for your review! We are grateful for the 5 star rating and hope your service was to your standards. We look forward to seeing you at your next service, but do reach out should you have any issues or questions prior to that. We hope you have a wonderful weekend and take good care.
GREAT FALLS, MT
Scott M|2018 Chevrolet Camaro
Confirmed Service Customer
11/7/2025
Great Experience
11/8/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GREAT FALLS, MT
John K|2015 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
Helpful, friendly and did what needed to be done. Took care of the extras with that went beyond the estimate with insurance. Happy!
11/15/2025
Thank you for your kind words! We’re glad our team went above and beyond to take care of everything and keep you happy.
GREAT FALLS, MT
Bridgette M|2026 Chevrolet Traverse
Confirmed Sales Customer
11/14/2025
Jake Wallace was fantastic to work with. He was very knowledgeable, responsive and friendly throughout the whole the process.
JACOB WALLACE
11/15/2025
What a wonderful review! Jake will be delighted to know his knowledge and friendliness made your experience fantastic.
GREAT FALLS, MT
Phillip B|2013 Buick Enclave
Confirmed Service Customer
11/19/2025
.
11/20/2025
Thank you so much for choosing City Motor Company, INC.. We truly appreciate your support and look forward to assisting you next time!
GREAT FALLS, MT
David D|2020 GMC 2500HD Sierra
Confirmed Service Customer
11/27/2025
When the service advisor told me to oil change was done, he gave me a sheet of paper for the results of an inspection they performed. The battery was marked yellow, and he said I should really think about replacing then. I asked him what he meant, and he said they are bad. I then told him that I just replaced the battery's the day before. Then he started stammering and said sometimes the reader reads low. Along with the batteries showing low, he said the cabin filter and the engine filters were getting really dirty and should think about replacing them. When I opened the glove box to see if things were rearranged, I noted everything was in the exact same spot as when I went into the dealership. I am wondering how the service tech can say the cabin filter is dirty, when he didn't even look at it? Then say my batteries need replacing whe the day before I spent $540 and replaced them. It makes me wonder if the tech even changed the oil.
11/28/2025
David, we are very sorry to hear about your experience. We will definitely look into this and address it with the Service Manager when he returns from vacation. Thank you for taking the time to let us know, and if you would like to discuss this further, please give us a call or stop by. We hope you have a good weekend.
GREAT FALLS, MT
John M|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/5/2025
I took my new truck in for its first oil change. They got to the truck right on time and knocked it out in 45 minutes. Everyone was great to deal with, very friendly and helpful.
12/6/2025
Hi, we're so happy we were able to help you out! Thank you for choosing City Motor Company, INC. and we hope to see you again soon!
GREAT FALLS, MT
Gigi A|2003 Chevrolet Tahoe
Confirmed Service Customer
12/10/2025
Brought Tahoe in because 4WD wasn't working. It would not go into 4WD and a message appeared saying "Service 4WD". Mechanic could find anything wrong. It was implied that it was an operator error. I paid $134 and all I got was an insult. Have been driving this vehicle daily for over 20 years. If it was user error why has this never happened before.
12/11/2025
Hello Gigi and thank you for your review. I inquired about your service and was informed by the Service Manager and Codi, your Service Consultant, that Codi attempted to walk you through the process of getting into 4WL by first being in Neutral. I am very sorry that you took her advice as an insult. It surely was not meant as such. I would be happy to facilitate a conversation between you and Codi, or if you would like to discuss this further with me, that would be fine also. Please know, it was not meant to say that you don't know how to operate your vehicle, but instead a suggestion as that is the Service Consultants job to rely the technicians findings to their customers. And the cost being for the time the technicians put into looking for an issue. Again, please do reach out if you would like. Thank you so much and have a great day!
GREAT FALLS, MT
Greg W|2021 GMC 2500HD Sierra
Confirmed Service Customer
11/3/2025
It was quick and easy. Thanks for scheduling as a standby.
11/3/2025
Greg, thank you so much for taking the time to leave us a review. We're happy to hear that your recent service at City Motor Co. was a positive experience and the staff was accommodating to you. We look forward to your next visit and hope you have a great week ahead. Take care.
GREAT FALLS, MT
Gunnar M|2022 Chevrolet Equinox
Confirmed Service Customer
11/17/2025
easy in and out oil change, no problems
11/18/2025
Thank you so much Gunnar, for your nice review. We're happy to hear that everything went well during your recent service at City Motor Co. If there is anything else that we can do for you, please give us a call. We'll look forward to seeing you at your next service and we hope you have a great week ahead. Take care.
GREAT FALLS, MT
Scott M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
Professional, courteous, and done quickly
12/12/2025
Scott, thank you so much for your awesome review! We appreciate your business with City Motor Company and are happy to hear that your recent service with us, was a positive experience. We look forward to seeing you again and we want to wish you and your family a very Happy Holiday Season! Take care and be safe.
GREAT FALLS, MT
John A|2023 Chevrolet Traverse
Confirmed Service Customer
12/11/2025
Young lady service writer was very courteous and got my appointment done in a very short time even though I was there early.
12/12/2025
Thank you so much John, for your wonderful review! We will be certain to pass your comments along to Emma, your Service Advisor. We hope we can be of service to you again soon and we wish you the happiest of the holiday season. Take care and be safe/
GREAT FALLS, MT
Timothy M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/18/2025
Uneventful, which is good. Nice employee. Overall good job.
12/19/2025
We’re happy your visit was smooth and uneventful! Your feedback about our employee and overall experience is appreciated.
GREAT FALLS, MT
John M|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
I was having trouble with my Bluetooth connection and they got it in right away. They did a radio update and it looks like the issue is resolved!
12/25/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREAT FALLS, MT
Terry K|2018 Chevrolet Traverse
Confirmed Service Customer
1/10/2026
They are fast, efficient, and so pleasant.
1/11/2026
We’re thrilled you experienced fast, efficient, and pleasant service! Your kind words motivate our team, and we can’t wait to assist you again.
GREAT FALLS, MT
Ralph M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/23/2026
the system worked well....
1/24/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GREAT FALLS, MT
Claude H|2025 Chevrolet Tahoe
Confirmed Service Customer
1/1/2026
Everyone was great
1/2/2026
Thanks so much Claude, for sharing your experience with us. We're very happy to hear that everyone was helpful and accommodating to you. We hope we can be of service to you again, and we wish you a very happy 2026! Take care.
GREAT FALLS, MT
Lori R|2018 GMC Terrain
Confirmed Service Customer
1/1/2026
Polite and quick!
1/2/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
GREAT FALLS, MT
John P|2023 Chevrolet Tahoe
Confirmed Service Customer
1/1/2026
They did a great job got us right in and ordered the part and did a great job communicating
1/2/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREAT FALLS, MT
Daniel S|2022 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Made an appointment for an oil change and tire rotation for the next day and my vehicle was serviced and completed in about a hour. City Motors service buildings were clean and the associates were helpful and friendly. Received their shuttle service back and forth and the driver was friendly and nice as well. The vehicle was clean and the ride was nice.
1/17/2026
Thank you for the detailed and positive review of your service visit with us. We’re glad the clean facility, friendly associates, and shuttle ride made your experience comfortable and convenient. We appreciate your trust and look forward to welcoming you back soon.
GREAT FALLS, MT
Don D|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
The Personel at the Dealership were top notch. I was a bit disappointed in my service though. My bump to bump just ran out 1 month ago, my check engine light came on 2 days, so I brought it in to the dealer, and the light had since gone out. They charged me $170 to hook up their scan tool and read the codes to tell them why the engine light came on. Clogged fuel injector, that had cleared. They put in $8.00 worth of fuel injector cleaner for $20.00. Less than 20 mins and cost me $200.00 for them to hook up the scan tool and read the code. I guess I will just ignore the check engine lights from now on, and let Chevy and GM replace parts and engines under warrantys.smile
1/17/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREAT FALLS, MT
Kenneth H|2011 Chevrolet Equinox
Confirmed Service Customer
1/24/2026
Team was courteous and professional.
1/26/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at City Motor Company, INC.. We are always more than happy to assist you if anything else comes up. Take care!
GREAT FALLS, MT
Maria I|2023 Chevrolet Tahoe
Confirmed Service Customer
10/30/2025
Awesome!
11/1/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GREAT FALLS, MT
Tannea T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/18/2025
I spoke with Codi in the service department. She was very prompt at getting me an appointment for my pickup. She had a ride arranged for me to take me home while my truck was getting looked at. If you have any issues with your vehicle I highly recommend talking with her. She was helpful and very nice.
11/19/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREAT FALLS, MT
Frederick A|2017 Chevrolet Impala
Confirmed Service Customer
12/3/2025
The technicians did an excellent job. The work was completed in a timely manner and the vehicle was returned washed and ready to go.
12/4/2025
Hello Frederick and thank you so much for your wonderful review. We value your business with City Motor Company and we're happy to hear that your recent service experience was a positive one. We look forward to serving you again soon and we would like to wish you a very happy holiday season. Take good care.
GREAT FALLS, MT
Kamryn B|2022 Chevrolet Tahoe
Confirmed Service Customer
12/12/2025
Had my Chevy in for service. Jeremy was the technician, he was excellent
12/13/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
VAUGHN, MT
Karen R|2017 Chevrolet Cruze
Confirmed Service Customer
12/23/2025
The attention and the employees are great
12/24/2025
Thank you so much Karen, for your amazing review! We're so glad to hear that your recent service with us was a positive experience. We look forward to seeing you at your next one and we all here at City Motor would like to wish you and your family a very Merry Christmas and a Happy New Year! Take care.
GREAT FALLS, MT
Denise F|2007 Chevrolet Colorado
Confirmed Service Customer
1/3/2026
Cody was great and they went above and beyond in diagnosing an intermittent issue.
1/4/2026
Thank you for the excellent and detailed feedback. We’re glad Cody went above and beyond to diagnose the intermittent issue and ensure everything was handled with care. It’s always rewarding to know that dedication made a difference.
GREAT FALLS, MT
Mark T|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
1/26/2026
Services that were supposed to be completed were never done. Lack of pride in work that was performed.
1/27/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
VAUGHN, MT
David L|2020 Chevrolet Colorado
Confirmed Service Customer
11/11/2025
The service was quick and courteous as always. Everything but a cars wash.
11/13/2025
David, we're so sorry to hear that we failed to wash your car during your recent service. Please feel free to stop by anytime and we will run it thru. Just let them know that Pam told you to come. Thanks for letting us know and for your review. We look forward to seeing you at your next service! Take care till then and have a great day.
GREAT FALLS, MT
Tracy L|2024 Chevrolet Trax
Confirmed Service Customer
12/1/2025
Came in for oil change. Got my tires rotated for free which was nice. They checked multiple systems to verify proper function which was great. In and out in less than an hour.
12/2/2025
Tracy, thank you so much for your kind review! We're happy to hear that everything went well at your recent appt. at City Motor Co. Please let us know if we can do anything else for you, and if not, we will look forward to seeing you at your next maintenance follow-up. Take good care till then and we wish you a very happy Holiday Season.
GREAT FALLS, MT
Vernon H|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/18/2025
Excellent service
12/18/2025
Vernon, thank you so much for your wonderful review! We're so happy to hear that your recent service here at City Motor Co., was a positive experience. We look forward to seeing you again soon and we'd like to wish you the best of the holiday season. Take care and be safe out there.
BLACK EAGLE, MT
Daniel H|2025 Chevrolet Colorado
Confirmed Service Customer
1/9/2026
William followed thru. Communicated my concerns A keeper
1/9/2026
Daniel, thank you so much for taking the time to leave us your awesome review! We will be certain to pass along your feedback to William. If there is anything further that we can do for you, please don't hesitate to give us a call or stop by. Take care till then and thank you for your business with City Motor Company.
GREAT FALLS, MT
CASSANDRA Z|2026 Chevrolet Trax
Confirmed Sales Customer
2/2/2026
Everyone was amazing! Joe and Nate especially!
JOSEPH BROWN
2/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at City Motor Company, INC.. We look forward to being of service to you again soon. Take care and have a great day!
GREAT FALLS, MT
Ted V|2016 Chevrolet Suburban
Confirmed Service Customer
11/29/2025
Very friendly
11/30/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GREAT FALLS, MT
Robert S|2018 GMC 2500HD Sierra
Confirmed Service Customer
12/14/2025
Everything was handled professionally, and in a timely manner...
12/15/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
VAUGHN, MT
Timothy G|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/21/2025
The appointment went well.
12/22/2025
Thank you so much Timothy, for your review. We're happy to hear that your recent experience with City Motor Company, was a positive one. We hope that we can be of service to you again and look forward to seeing you in 2026. Take care and have a very Merry Christmas.
BLACK EAGLE, MT
Ronald A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/2/2026
Jack Wallace and others at the dealership are very easy to work with No high pressure
JACOB WALLACE
1/3/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HELENA, MT
Maria I|2023 Chevrolet Tahoe
Confirmed Service Customer
1/2/2026
Helpful service advisor
1/3/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GREAT FALLS, MT
Jerome P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/15/2026
The service person went above and beyond trying to get my phone to connect without another service appointment. He got it partially working! Thanks
1/16/2026
Thank you for sharing your thoughtful feedback! We’re happy our service person went above and beyond to get your phone connected, even if partially. We appreciate your trust and hope to assist you fully next time.
GREAT FALLS, MT
SHANNON R|2026 Chevrolet Equinox
Confirmed Sales Customer
2/6/2026
Years ago, I bought my first new car at City Chevrolet and we had an awful experience! I swore I would never go back. Then, I met Mike Smith and he treated me well and fair, and I ended up buying 4 cars from him over the years. Mike has retired and so this time I worked with Virginia Person, who started off very nice, but became a completely different, extremely confrontational person when it came time for negotiation. I was very upset and left the dealership not purchasing the car right away. I gave in a couple days later and bought the car, but honestly, after purchasing SIX cars from City, I may not ever be back. I am not an unreasonable person. I do my research extensively and I always go in with what I believe is more than fair for both myself and the dealership. I don't expect phenomenal deals, but I do expect it to be fair. And I always expect to be treated with respect and not feel bullied into buying a car. I am extremely disappointed, and City may have lost a loyal customer in me.
VIRGINIA PERSON
2/11/2026
Shannon, we are disappointed to hear that you did not have a more positive experience with us at City Motor Company, INC. I don't know if you had the opportunity to speak with the Sales Manager for Virginia. If you have not, I do recommend speaking with him. His name is Devon Wright. If you don't get the results you are looking for, you are welcome to reach out to our Executive Manager, Cooper Thomas. I am sorry that this was the experience you had at a time that should have been exciting. Please reach out to me if you would like to discuss more. I would be happy to do that. Take care and congrats on your new Equinox!
GREAT FALLS, MT
Kelly O|2019 Chevrolet Equinox
Confirmed Service Customer
11/27/2025
Staff very cordial and good communication about service being completed on my vehicle. In my opinion City Motors has the best service department in town.
11/28/2025
Thank you Kelly, for your wonderful review! We're so happy to hear that your recent service at City Motor was to your satisfaction. We will be certain to pass this along to the staff, and we look forward to seeing you at your next service with us. Take care till then and have a great weekend.
GREAT FALLS, MT
Gregory R|2000 GMC Yukon XL
Confirmed Service Customer
12/8/2025
Fast and on schedule. Service writer was friendly and courteous.
12/8/2025
Thanks so much Gregory for your awesome review. We're happy to hear that your recent service at City Motor Co. was time appropriate and Peyton was attentive to your needs. We'll be certain to share your feedback with him. We hope to be of service to you again in the future and wish you a very happy holiday season! Take care.
GREAT FALLS, MT
Randall B|2020 GMC 1500 Sierra
Confirmed Service Customer
12/23/2025
I was greeted quickly and friendly. My truck was completed in a short time. I always bring my vehicles to City for the best service. One minor note: my oil life wasn't reset, but I got it. I always check.
12/24/2025
Hello Randall and thank you for your review. We are happy to hear that your recent service at City Motor Co. was a positive experience. I do apologize that the system was not reset for you and will make sure I share that information with the Service Manager for him to address with the staff. We hope we can be of service to you again soon, and we all wish you the happiest of the holiday season. Take care.
GREAT FALLS, MT
Kyle P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/29/2025
Everything went well during our purchase and the folks at the dealership were more than accommodating.
VIRGINIA PERSON
12/29/2025
Hello Kyle and thank you so much for your review. We're so happy to hear that your recent sales experience was a positive one. We will be certain to pass along your comments to the Sales staff. If there is anything else we can do for you, please don't hesitate to give your Sales Associate a call. We wish you a Happy New Year's and look forward to serving you in the new year.
BELT, MT
Frederick A|2022 Chevrolet Equinox
Confirmed Service Customer
1/15/2026
Great service from friendly ,knowledgeable people. They don’t attempt to “upsell you” on anything.
1/16/2026
Thank you for the wonderful feedback! We’re thrilled our team provided friendly, knowledgeable service without any upselling pressure. We appreciate your visit and look forward to seeing you again.
GREAT FALLS, MT
Timothy S|2014 Chevrolet Sonic
Confirmed Service Customer
2/10/2026
Everyone was polite speedy helpful and on time I appreciate your services.
Jeremy Perry
2/11/2026
Hello Timothy. Thank you so much for your review. We're happy to hear you had such a positive experience with our team! We look forward to seeing you again at your next service (or sooner?). We hope you have a great rest of your week and weekend! Take care and be safe.
DENTON, MT
Ernest V|2026 Chevrolet Equinox
Confirmed Service Customer
2/2/2026
I came in for my first service for my 26 Equinox. I asked the rep to check the rr tire as I have had to add some air. He said they would do it when they rotated the tires. When the car was done I asked if they found anything in the tire. He said I don't think they looked, so they kind of check the tire while backing up the car. RF tire. Then he tried to tell me that because of the change of temps out side is why the tire was low. He took the car back to the service bay and they were to take the tire off and check it. They brought it back and said that they found nothing. Told me to keep track of when or if I had to add air to the tire. If I had to add air, I could come back and talk to the tire guy. 2 days later I had to add air to the RR tire. 2 days later I had to add air to the RR tire again. So I took it to Point S tire, and there was a screw in the tire. I have not had to add air to the RF tire where the slow leak tire from the RR was said to be. Story is that I never got a tire rotation during the service appointment. Could be just a freak thing, but I don't believe that. So I spent $25.00 at a tire shop to fix the problem.
John Tiller
2/4/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREAT FALLS, MT
Gary B|2023 Chevrolet Camaro
Confirmed Service Customer
2/2/2026
excellent service as always.
Duane Anderson
2/2/2026
Hi, we are so happy to read such a great review about City Motor Company, INC.! Thank you so much for your business. We look forward to serving you again soon. Have a great day.
GREAT FALLS, MT
WYATT K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/5/2026
Was a wonderful time fast easy and streamlined
CRAIG MCLINDEN
2/5/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
GREAT FALLS, MT
Frederick A|2017 Chevrolet Impala
Confirmed Service Customer
2/9/2026
The vehicle was serviced on time. The technicians at City are very friendly and professional while treating with respect.
John Tiller
2/10/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GREAT FALLS, MT
Josie F|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
2/16/2026
No complaints just excellent work
John Tiller
2/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GREAT FALLS, MT
Hillary L|2019 Chevrolet Blazer
Confirmed Service Customer
2/19/2026
Timely and knowledgeable staff
Jeremy Perry
2/19/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GREAT FALLS, MT
Brad U|2014 Chevrolet Traverse
Confirmed Service Customer
12/19/2025
They were courteous and efficient. Also, the reason I brought the vehicle in for turned out to be just a fluid level problem. They get kudos for honesy because they could have replaced parts that would have cost me much, much more. Because of the outstanding service and honesty, I am very likely to bring my vehicles back to them in the future.
12/20/2025
We truly appreciate this thoughtful and detailed review. It’s wonderful to hear our team was courteous, efficient, and honest—saving you time and unnecessary costs. Your loyalty means a lot to us!
FORT BENTON, MT
Shilo M|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
2/4/2026
We were looking for a specific pickup with a specific engine at a good price. I saw an initial post on the website with just a couple of subpar photos of a pickup. I called Emily Smyth on my way to Great Falls about the pickup. I asked for a carfax report and better photos to be emailed to me ASAP. She immediately looked up carfax report and emailed it to me and then went to find the pickup for better photos to text to me. She called me right after finding the pickup..sent me photos and updated me on the status. Within 2 hours I owned the pickup. Emily was nothing but professional, not pushy and honest! In addition, I left the dealership with the pickup fueled it up. Check engine light came on, called Emily and told her what happened by the time I returned she had already called the service department to squeeze me in for a computer read. The service department was also very professional and kind! They read the codes and squeezed the pickup in for next day fix (which had to take them at least 4 hours)s it was 430pm. After the codes determined the mechanics needed to work on it...one gentleman immediately put plastic on all interior areas mechanics may have to touch so that oil would not be accidently left on the interior. Service department called me the next day explained what they found and fixed! Excellent sales..lady Emily Smyth..highly recommend! The paperwork guy Kyle was also spectacular to work with!! Highly highly recommend City Motor!!
Jeremy Perry
2/4/2026
Thank you for choosing City Motor Company, INC. as your first choice for all your automotive needs! We will be certain to pass along your comments to your Sales team. If there is anything else we can do for you, please feel free to reach out anytime. Enjoy your new vehicle and we hope to see you again soon!
MALTA, MT
Bill B|2018 Buick Regal
Confirmed Service Customer
2/8/2026
Everything went as planned
John Tiller
2/9/2026
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GREAT FALLS, MT
Barbara M|2025 Chevrolet Trailblazer
Confirmed Service Customer
2/14/2026
Staff were professional and friendly. The work was completed on time.
John Tiller
2/15/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREAT FALLS, MT
Joette B|2024 Chevrolet Traverse Limited
Confirmed Service Customer
3/18/2026
Your service department is excellent. Easy in, easy out, quick service. Staff all friendly & helpful.
Peyton Peterson
3/18/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
ULM, MT
William K|2026 Chevrolet Silverado 1500
Confirmed Service Customer
2/10/2026
Great
Peyton Peterson
2/11/2026
Hello William, we are so pleased you enjoyed your visit to City Motor Company, INC.! Thank you so much for taking the time to share your experience with us. If there is anything we can do for you down the road, please don't hesitate to stop by or give us a call. Take care till then and have a great rest of your week!
DENTON, MT
John K|2015 Chevrolet Traverse
Confirmed Service Customer
2/26/2026
Just so you know I never give a 5 star, always room for improvement. No problems, they did the work asked - the staff was nice.
Willie Sloan
2/27/2026
Hi, thank you for the review. We value your feedback and look forward to assisting you next time. If there's anything further we can do for you, we are happy to help!
GREAT FALLS, MT
Karen N|2018 GMC Yukon
Confirmed Service Customer
2/26/2026
They got me in early and were quick. Very pleasant.
Peyton Peterson
2/26/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CARTER, MT
Frederick A|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
2/26/2026
I purchased a new vehicle. The sales person was excellent to work with. There was no pressure to buy. A very positive experience.
Peyton Peterson
2/26/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
GREAT FALLS, MT
Gary Z|2024 GMC Sierra 1500
Confirmed Service Customer
3/2/2026
best service shop i have ever visited... clean, organized, well-staffed and always get the job done on time and have even taken care of issues when I have had to just drop in with a problem.
John Tiller
3/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GREAT FALLS, MT
Howard W|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/2/2026
They knew the service that needed to be done and did it.
John Tiller
3/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GREAT FALLS, MT
Gordon M|2025 Chevrolet Colorado
Confirmed Service Customer
3/2/2026
Willie service advisor was great. Kept me informed and got me in the road as quick as possible
Willie Sloan
3/3/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.
CASCADE, MT
KENNETH D|2026 Chevrolet Equinox
Confirmed Sales Customer
3/23/2026
I feel we could have gotten a better deal on our car, but we are happy with our new car.
CRAIG MCLINDEN
3/24/2026
Thank you for your honest feedback! We’re glad you’re happy with your new car, and we appreciate your note regarding pricing as it helps us continue improving. We look forward to providing you with an even better experience next time!
GREAT FALLS, MT
Michael D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/28/2026
Service was excellent I showed up without an appointment cause truck was having problems starting and they worked it in and fixed the problem plus a door problem I was having. Service was fast and friendly.
Jeremy Perry
2/28/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
GREAT FALLS, MT
James H|2001 Chevrolet Tahoe
Confirmed Service Customer
2/28/2026
Everyone is always very helpful
Jeremy Perry
3/1/2026
We're glad to hear you found our staff was always very helpful! If you have any further questions, please give us a call. We're always happy to help!
GREAT FALLS, MT
Sheryl K|2013 Buick Enclave
Confirmed Service Customer
3/6/2026
I like the waiting room, the soda, good lighting, quiet, I read a book while waiting, the quoted service time was on the money - I think City Motors should fight with GM about making vehicles which are so complicated that an owner canNOT change a light bulb. City Mechanics have more important jobs than changing light bulbs for $450 - we can afford the $450 but MANY Americans cannot - so they drive with burnt out bulbs, a safety hazard.
Kyle Brown
3/7/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREAT FALLS, MT
Shannon B|2015 Chevrolet Traverse
Confirmed Service Customer
3/17/2026
They found the problem right away and sent the information into the warranty company. They warranty covered it! I even got my car back earlier than they thought I might. Thank you Jeremy and the mechanic for doing such a great job.
Jeremy Perry
3/18/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GREAT FALLS, MT
Timothy H|2015 Chevrolet Camaro
Confirmed Service Customer
4/8/2026
Took care of needs quickly and professionally
Jeremy Perry
4/9/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
GREAT FALLS, MT
Frederick A|2023 Chevrolet Camaro
Confirmed Service Customer
4/8/2026
Great personalized service. The technicians are very professional and do an excellent job.
Peyton Peterson
4/9/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREAT FALLS, MT
Brian M|2025 Chevrolet Tahoe
Confirmed Service Customer
4/8/2026
Service was fast and thorough at city motor company! Dealing with General Motors was a big hassle
Peyton Peterson
4/9/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GREAT FALLS, MT
Malcolm J|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/2/2026
Thank you for the car wash!!!!!!!!!!
Peyton Peterson
3/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GREAT FALLS, MT
RUBY M|2026 Chevrolet Suburban
Confirmed Sales Customer
3/2/2026
Very personable and honest sales person, was upfront with pricing (no hidden cost). Financial person was also very personable and friendly. Would recommend this dealership to anyone.
TIM STARKEY
3/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
TROY, MT
MELVIN B|2026 Chevrolet Traverse
Confirmed Sales Customer
4/6/2026
Virginia is truly the best saleswoman in the area! From the moment we met her, her knowledge, professionalism, and genuine care stood out. She made the entire process feel comfortable and stress-free. We never once felt pressured toward one vehicle or another—instead, she patiently walked us through every option, clearly explaining the differences and giving us the time and space to decide what was best for us. Her honesty, expertise, and dedication to making sure we felt confident in our decision made all the difference. If you’re looking for someone who truly has your best interest at heart and goes above and beyond, Virginia is the one to see. We highly recommend her for all your vehicle needs—you won’t be disappointed!
VIRGINIA PERSON
4/7/2026
Thank you for your thoughtful and detailed review. It is fantastic to hear Virginia provided knowledgeable, professional, and patient service, making your vehicle purchase comfortable and stress-free, and we highly value your recommendation.
LEWISTOWN, MT
John K|2020 GMC Yukon
Confirmed Service Customer
4/9/2026
Staff was great, will be back
Peyton Peterson
4/10/2026
Hi there, thank you; we appreciate your feedback! We look forward to seeing you again soon!
GREAT FALLS, MT
Earl C|2020 Chevrolet Equinox
Confirmed Service Customer
4/9/2026
As allows, good service and quick
Willie Sloan
4/10/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
ULM, MT
Marion A|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/17/2026
I liked the updates and the timely appointments it was a good experiance
Peyton Peterson
4/18/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
DENTON, MT
Terry K|2018 Chevrolet Traverse
Confirmed Service Customer
4/24/2026
I had a flat tire which required a new tire. Fortunately only one. They did not force me to purchase more then what I needed which I appreciated.
Peyton Peterson
4/25/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREAT FALLS, MT
Brett D|2024 GMC Yukon
Confirmed Service Customer
2/11/2026
Got the truck reset so the cameras worked ahead of schedule
Willie Sloan
2/11/2026
Hello Brett. We appreciate your positive review about your recent experience with us! We're glad that we were able to get your camera's reset and working. Per your technician, please do let us know if you experience this problem again, so we can replace the unit. We look forward to seeing you again down the road and hope you have a great rest of your week. Take good care.
GREAT FALLS, MT
James B|2026 Chevrolet Silverado 3500 HD
Confirmed Service Customer
3/9/2026
My first service of new vehicle purchased at City. Seemed a bit rushed, not sure what all was done other than oil change and tire pressure check. When I booked appt I had requested to check a couple other things (alignment, steering wheel position) and install any updates . Non of these were done. I didnt have to wait long for completion on the positive.
Codi Davis
3/10/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CHESTER, MT
Randall B|2021 Chevrolet Blazer
Confirmed Service Customer
3/13/2026
Scheduling my Blazer for an oil change was easy. They got me in quickly as needed before a long road trip. No worries!
Peyton Peterson
3/14/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
GREAT FALLS, MT
Stanley M|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
3/30/2026
Outstanding service as usual
Codi Davis
3/31/2026
We truly appreciate your kind words! It’s always our goal to provide outstanding service, and we’re delighted to know we met your expectations. We look forward to serving you again soon!
GREAT FALLS, MT
Rita K|2019 Chevrolet Colorado
Confirmed Service Customer
4/4/2026
Fast, efficient service
GREAT FALLS, MT
David L|2018 Chevrolet Camaro
Confirmed Service Customer
4/4/2026
Quick and courteous, as always. No car wash again, as always.
GREAT FALLS, MT
Michael W|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
5/1/2026
Check in and service was great, however I’m disappointed and will likely not schedule future oil changes/service with this dealer due to the fact that they won’t allow me to chose the oil I run in my vehicle. I believe Schaffer oil products to be superior to others on the market and this is what I would like to run in the vehicles I purchase … other dealers have allows been compliant with me providing my own oil and due City Motor not allowing me to do this, I will have my service done elsewhere in the future
Daly Mellinger
5/2/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GREAT FALLS, MT
Rise P|2015 Chevrolet Spark
Confirmed Service Customer
1/17/2026
New tires.
1/18/2026
We appreciate your helpful and straightforward review. We’re glad your new tires were taken care of, and we look forward to assisting you again soon.
GREAT FALLS, MT
Greg G|2003 Chevrolet Express Passenger
Confirmed Service Customer
1/26/2026
The service was completed in a timely manner and everyone I interacted with was extremely friendly and helpful.
1/27/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GREAT FALLS, MT
Rich R|2017 GMC 2500HD Sierra
Confirmed Service Customer
3/2/2026
Fast and friendly!
Peyton Peterson
3/4/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
GREAT FALLS, MT
Gordon M|2025 Chevrolet Colorado
Confirmed Service Customer
3/11/2026
My car was in for service to replace the antenna mechanism. Willie and the team did a great job. Got me out of there earlier than expected and the price was better than quoted. I’m completely satisfied great experience.
Willie Sloan
3/12/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CASCADE, MT
Barbara M|2025 Chevrolet Trailblazer
Confirmed Service Customer
4/16/2026
Willie and the City Motors technicians were able to check my car the same day it was brought in. I did not have an appointment scheduled. The shuttle service person was friendly and professional. I recommend City Motors service department to anyone needing their vehicle checked and repaired.
Willie Sloan
4/17/2026
We appreciate your recommendation and are glad Willie and the team at City Motor Company were able to assist you promptly even without an appointment. It is wonderful to hear the shuttle service and repair process met your expectations. We look forward to serving you again whenever you need us.
GREAT FALLS, MT
Peyton F|2015 GMC Yukon
Confirmed Service Customer
4/26/2026
I appreciated them with their communication and willing to accommodate the needs for my vehicle
Willie Sloan
4/27/2026
Clear communication and a willingness to accommodate are what create a great experience. It is wonderful to know your needs were handled with care and attention. We are here whenever your vehicle needs us next!
BELT, MT
Steven S|2026 Chevrolet Equinox
Confirmed Service Customer
4/26/2026
I was impressed with maintenance team with their speed and efficiency on my first visit on my 2026 Equinox
Peyton Peterson
4/27/2026
Speed and efficiency from the maintenance team make a great first impression. It is wonderful to know your visit went so smoothly. We look forward to continuing to care for your Equinox!
GREAT FALLS, MT
John S|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
5/4/2026
Extremely high priced service that wasn’t explained ahead of time and deceptive practices in the follow up multi point inspection services, designed to fish for more work above The scheduled repairs. Not very impressed. Doubtful we will return for future business.
Willie Sloan
5/5/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GREAT FALLS, MT
John B|2018 Chevrolet Traverse
Confirmed Service Customer
2/6/2026
great, as usual
John Tiller
2/7/2026
Thank you for the consistent and positive feedback. We’re glad your experience continues to be great, as usual. We appreciate your loyalty and look forward to seeing you again.
GREAT FALLS, MT
Gregory L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/6/2026
The work was done well and quickly.
John Tiller
2/7/2026
Thank you for the positive and efficient feedback. We’re glad the work was done well and quickly for you. We appreciate your visit and look forward to helping again.
GREAT FALLS, MT
Jeffrey F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/20/2026
Fast and friendly service.
Willie Sloan
2/21/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
GREAT FALLS, MT
John A|2023 Chevrolet Traverse
Confirmed Service Customer
3/6/2026
Always great customer service. I even got some fresh coffee this time around. Keep up the good work.
Willie Sloan
3/7/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GREAT FALLS, MT
Gary Z|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
4/21/2026
You have the best service facility and people! always on time, very helpful and Jeremy even hand washed my Corvette after you serviced it...awesome people. Best dealership I have ever worked with...
Jeremy Perry
4/22/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GREAT FALLS, MT
Robert T|2022 Chevrolet Trailblazer
Confirmed Service Customer
4/21/2026
Great service, great people!
Codi Davis
4/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SHELBY, MT
Fatima Q|2020 Chevrolet Equinox
Confirmed Service Customer
5/7/2026
Accurate service and friendly crew
Daly Mellinger
5/9/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GREAT FALLS, MT
Tim R|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
6/3/2026
Technicians were awesome. Great customer service. Waiting area is comfortable and accommodating. My only feedback was that they used to offer tire rotation and a wash for the same price and no longer do that and I wish they did.
Peyton Peterson
6/5/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GREAT FALLS, MT
Kenneth Y|2014 Chevrolet Equinox
Confirmed Service Customer
3/28/2026
Friendly employees and very helpful. Always keep us updated on our vehicle stats and work
Willie Sloan
3/29/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GREAT FALLS, MT
WILLIAM K|2026 Chevrolet Equinox
Confirmed Sales Customer
4/23/2026
Very great services from Craig
CRAIG MCLINDEN
4/25/2026
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
GREAT FALLS, MT
Lorrie C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/25/2026
Craig and Joe were great to work with on the purchase of my new vehicle. Nate wa professional and everything was explained well. Thank you!
Peyton Peterson
4/26/2026
We appreciate your great feedback! We are pleased Craig, Joe, and Nate made your purchase experience smooth, professional, and well-explained. We look forward to serving you again in the future.
HAVRE, MT
Lori E|2021 Chevrolet Equinox
Confirmed Service Customer
5/19/2026
Fast, friendly service
Daly Mellinger
5/20/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
GREAT FALLS, MT
Scott M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/27/2026
Always great service
Peyton Peterson
5/29/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREAT FALLS, MT
Brett D|2024 GMC Yukon
Confirmed Service Customer
6/1/2026
Fixed the problem and was done on time
GREAT FALLS, MT
John M|2025 Chevrolet Tahoe
Confirmed Service Customer
6/8/2026
They did a great job and got me in and out quickly.
Peyton Peterson
6/9/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
GREAT FALLS, MT
Wendy J|2020 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
Fast, friendly, and professional.
Codi Davis
6/9/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
LIVINGSTON, TX
Greg W|2021 GMC 2500HD Sierra
Confirmed Service Customer
6/12/2026
The service was fine waiting 2 weeks to get an appointment was the only drawback.
Peyton Peterson
6/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREAT FALLS, MT
Bill S|2011 Chevrolet Silverado
Confirmed Service Customer
5/19/2026
Once the part actually made it to the dealership, work was fast and efficient. Thanks to Cody for keeping me informed.
Codi Davis
5/20/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
GREAT FALLS, MT
Tracy S|2022 Chevrolet Equinox
Confirmed Service Customer
5/20/2026
I was bummed my car didn’t get washed but everyone was very kind and went smoothly
Peyton Peterson
5/22/2026
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
SHELBY, MT
Bert H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/8/2026
it was good
Daly Mellinger
6/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CASCADE, MT
Kathryn H|2026 Chevrolet Traverse
Confirmed Service Customer
6/11/2026
great service!
Peyton Peterson
6/12/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GREAT FALLS, MT
Amy P|2017 Chevrolet Traverse
Confirmed Service Customer
6/11/2026
The deals hip broke my middle console lid and I found it after I left so I had to order a new one and install it.
Peyton Peterson
6/17/2026
Hello Amy. Please respond to this email and share with me some specifics about the broken cover, the cost and where you ordered a new one from. I'd like to help you with this. Thanks so much!
GREAT FALLS, MT
Patrick P|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
6/11/2026
Very quick and painless for the oil change.
Daly Mellinger
6/12/2026
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
GREAT FALLS, MT
Darci N|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/11/2026
Friendly greeting when I arrived, super fast oil change!
Daly Mellinger
6/11/2026
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
GREAT FALLS, MT
JENNIFER H|2026 Chevrolet Equinox
Confirmed Sales Customer
6/16/2026
So easy to buy my new car. Tim starkey was easy and very nice
TIM STARKEY
6/18/2026
Congratulations on your new vehicle, Jennifer! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CHESTER, MT
Scott M|2018 Chevrolet Cruze
Confirmed Service Customer
7/1/2026
I was able to get in the same day, and my issue was resolved quickly. They are always professional and courteous.
Duane Anderson
7/2/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
GREAT FALLS, MT
Amanda N|2025 Chevrolet Trax
Confirmed Service Customer
3/18/2026
Excellent! Willie was incredibly friendly and professional and made the process absolutely seamless! And my car was ready within 30 minutes of me dropping it off! Great communication and all staff was great, but especially Willie!
Peyton Peterson
3/19/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
GREAT FALLS, MT
Josie F|2018 Chevrolet Colorado
Confirmed Service Customer
3/26/2026
My oil change I guess and tire rotation went fine but they did a lousy job washing my truck
Peyton Peterson
3/27/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREAT FALLS, MT
Ronnalea G|2025 Chevrolet Suburban
Confirmed Service Customer
4/4/2026
So nice and fast service
BROWNING, MT
John K|2015 Chevrolet Traverse
Confirmed Service Customer
4/16/2026
Employees were friendly, helpful and gave advise
Peyton Peterson
4/17/2026
We appreciate your feedback about our friendly and helpful team. It is great to know you felt supported and well advised during your visit. We look forward to serving you again in the future.
GREAT FALLS, MT
DUANE E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/4/2026
Friendly and professional l😊
TIM STARKEY
5/5/2026
We're glad to hear you found our staff was friendly and professional! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
ULM, MT
Steve T|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/15/2026
In for an oil change and a bad door lock actuator. Both were completed with no issues and in a timely manner.
Codi Davis
5/16/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CHOTEAU, MT
Donald K|2022 Chevrolet Tahoe
Confirmed Service Customer
5/23/2026
They did a great job.
Willie Sloan
5/24/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
GREAT FALLS, MT
Sandra D|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
6/10/2026
Best dealership in Great Falls Mt.
Jeremy Perry
6/11/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GREAT FALLS, MT
PENNY D|2026 Chevrolet Equinox
Confirmed Sales Customer
7/2/2026
Jake Wallace dealer, very pleasant and helpful and not pushy
JACOB WALLACE
7/3/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
LEWISTOWN, MT
Randall B|2021 GMC Acadia
Confirmed Service Customer
4/24/2026
It was easy to get an appointment the next day. I was in and out quickly, so fast that I wasn't back from a test drive. Fresh oil and a car wash. Life is good at City. Thank you
Peyton Peterson
4/25/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GREAT FALLS, MT
Rebecca M|2018 GMC Terrain
Confirmed Service Customer
5/10/2026
Efficient,friendly service
Peyton Peterson
5/11/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CHOTEAU, MT
Michael S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/11/2026
Your representative that checked me in, could not give me a could not give me a good estimated time for my vehicle to be done. He told me that my vehicle was gonna be there for a while. So I got a courtesy ride home and 30 minutes after getting home I get a call from the mechanic that my vehicle was done. I got told it was gonna be 3 to 4 hours or longer and they weren’t sure. All I needed was an oil change and a fuel filter replace. And he couldn’t give me an actual estimated time. Had to get the courtesy driver to come get me an hour after she dropped me off. Could you some work there. Other than that service was great. Thank you.
Daly Mellinger
5/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREAT FALLS, MT
Robert S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/3/2026
Fast friendly and efficient
Peyton Peterson
6/5/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
GREAT FALLS, MT
Ruby M|2021 GMC 2500HD Sierra
Confirmed Service Customer
6/12/2026
Prompt and professional
Peyton Peterson
6/13/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
TROY, MT
Eldon P|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/21/2026
The person that received me at the desk was distracted and rude. There was a time when bringing my rig to City was a pleasure from start to finish. I understand that it's difficult to get good help and have always held City in the highest regards so I thought I would share this. Maybe he was having an off day? The actual oil change was great - fast and effective and a reasonable price. It was more the communication with the service manager that was a little rough.
Peyton Peterson
7/21/2026
Hello Eldon. I am sorry to hear that the reception you received was not our best. I am interested in whom you had contact with so that I can appropriately address your concerns. You said that you spoke to the Service Manager whom I will speak to also, but the other employee, was it your Service Advisor or the Cashier? I appreciate the additional information. Take care and have a great afternoon.
QUEEN CREEK, AZ
MICHELLE V|2026 Chevrolet Trax
Confirmed Sales Customer
4/23/2026
Craig, Joe, and Nate were amazing! Very easy process all the way through.
JOSEPH BROWN
4/25/2026
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREAT FALLS, MT
COOPER T|2024 Chevrolet Blazer EV
Confirmed Sales Customer
5/1/2026
Easy. Fast. Friendly
HOUSE H
5/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at City Motor Company, INC.. If you have any further questions, please give us a call. We're always happy to help!
GREAT FALLS, MT
TERRANCE S|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
5/20/2026
Firstly, the showroom is so welcoming and inviting. Our salesman, Jake, was well informed and assisted with all our questions. A very smooth and easy transaction.
JACOB WALLACE
5/22/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing City Motor Company, INC. and we hope to see you again soon!
FORT SHAW, MT
Ruby A|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/23/2026
Have always had very good service .
Kyle Brown
7/25/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREAT FALLS, MT
Rebekah F|2025 Chevrolet Blazer
Confirmed Service Customer
7/27/2026
Went in for oil change and tire rotation, was told vehicle ready and I just need to pay. Paid for vehicle service and 3% fee for use of credit card. Looked over vehicle before getting in and noticed a scuff mark on right rear tire that was there when I brought it in so tires were not rotated as was marked.on sheet. Told service advisor that tires do not appear to have been rotated so he said I need to speak to service manager in office by cashier. Spoke to service manager and expressed my concerns that tires had not been rotated. He said he needed to go talk to the techs in the shop. Came back with two techs that were stating that tires have been rotated. I asked how can a scuff mark be on the rear tire that I had put on it while getting gas before I came in and no the tires were not rotated. One tech said he saw tires being rotated and other tech said he did the left side. Service manager asked them again if they were sure the tires had been rotated on the right and then they changed story that they were not sure. I was asked if I wanted them to rotate the tires but I said I am in a hurry now that I told my wife I was finished and coming to get her. Service manager said to come back any time and they will rotate tires. I asked how long it would take and just to take vehicle back and finish the job that was suppose to be completed and paid for. I am now questioning the service j have received this visit and in past visits when told something was completed. Service manager apologized for missing rotation and I left. Sorry.to say but think another shop may be getting my future visit.
Peyton Peterson
7/28/2026
Hello Rebekah. I am so sorry that this is the experience you had at the dealership. I completely understand your frustration. I will check in with the Service Manager about your complaint, even though you have already dealt with him. I want to make sure that it is addressed with the Lube Techs. Please let me know if there is anything I can do for you. Again, I am very sorry. Take care.
GREAT FALLS, MT
NEILL S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/6/2026
Joe Brown was Great and made everything Super Easy
JOSEPH BROWN
7/7/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BELT, MT
Vicky H|2024 Chevrolet Traverse
Confirmed Service Customer
8/15/2026
When my husband ordered the hitch cover he let many people he talked to know that it was not black and was a silver color. He was told that it would be ready in about a week. Weeks went by he called, left multiple voicemails and never got a response. Another week went by and I finally got a call saying it was ready. On the phone I made sure they had painted it, and it was not. I let Dwane know, and he said he would get it painted. Once it was painted, it was silver as silver could be. So they put the machine on the bumper to try and color match it. Came back and it still was not a match. When talking with Kyle about it he looked at me like he was physically there but seeing through me and not listening. When he asked me if I could leave my car so they could try and color match it better as GM did not have a paint code for them (this should have been investigated to see if they had a paint code first and if not this should have been the first step to get the color right) I said not today I am leaving for Vegas in about an hour. He asked so you’re leaving your vehicle, I said no, I have to get to and from the airport, but I can bring it in on Tuesday. Mind you I am beyond frustrated at the situation as it has been taking way to long to get this small project completed. I received a call from Dwane and he said I can not keep repainting it, so this is our last try to get it to color match. So it will be what it is, or we will have to cancel the entire thing. I drop my car off and go and pick it up. It still is not a match I am irritated beyond belief (you wouldn’t paint someone’s door and say it looks like we did a great job if the color didn’t match the rest of the body right!?) I asked for my keys to get my car because I was standing there waiting for 5 mins for it, and the receptionist told me to be patient and it is on its way. I said I have somewhere to be and I walked away. As I walked away, she made a comment under her breath, leaving me more irritated. As I paid for this, we were told we would be charged for the bracket, the plate, and the paint job, I was charged that and over $100 in labor. Horrible customer service, follow through, and extremely disappointing work.
Duane Anderson
8/17/2026
Hello Vicky, and thank you for sharing your experience with us. I am so sorry to hear that this happened. I have left a message for the Service Manager to give you a call when he returns from vacation. He should be back next Monday. In the meantime, I will address it with Dwayne and Kyle. Please stay tuned as I do want to get this resolved for you. Thanks again for reaching out.
GREAT FALLS, MT
Sheryl G|2026 Chevrolet Traverse
Confirmed Service Customer
8/15/2026
Kyle did an outstanding job. He was in constant contact with me from beginning to end on my repair job.
Kyle Brown
8/16/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!
GREAT FALLS, MT
Robyn B|2021 Chevrolet Tahoe
Confirmed Service Customer
4/11/2026
Great service
Peyton Peterson
4/12/2026
Thank you for your positive feedback. We’re glad you received great service from our team. We look forward to assisting you again soon.
GREAT FALLS, MT
John C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/15/2026
Always satisfied with the work and customer service.
Peyton Peterson
4/15/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
GREAT FALLS, MT
Tara O|2012 Chevrolet Silverado
Confirmed Service Customer
5/7/2026
Great service as always!
Willie Sloan
5/9/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GREAT FALLS, MT
Cortney K|2021 GMC Yukon
Confirmed Service Customer
6/23/2026
Codie in the service department is wonderful! She made the experience easy and had clear communication throughout the process. City is always my #1 choice.
Codi Davis
6/24/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GREAT FALLS, MT
Trevor M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/29/2026
Everything done quickly and accurately. I appreciate the efficiency of your service department.
Jeremy Perry
6/30/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GREAT FALLS, MT
Marilynn H|2026 Chevrolet Trailblazer
Confirmed Service Customer
6/29/2026
Quick service. Nice waiting area.
Daly Mellinger
6/30/2026
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
GREAT FALLS, MT
Koriana F|2025 Chevrolet Traverse
Confirmed Service Customer
7/23/2026
They did a great job addressing all of the issues, finding solutions in the meantime while we waited for parts to come in, and getting it all done within my warranty window.
Willie Sloan
7/25/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREAT FALLS, MT
Daniel S|2022 Chevrolet Equinox
Confirmed Service Customer
8/14/2026
Had my oil changed, tires rotated and all three wipers replaced. When I picked up my vehicle on the receipt it stated that when replacing the rear wiper that the arm broke and that they replaced it without charge. I didn't expect that and it made my day because of their wonderful customer service.
Carson Nepine
8/15/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GREAT FALLS, MT
Layne S|2025 Chevrolet Corvette Z06
Confirmed Service Customer
6/28/2026
They did a good job
Codi Davis
6/30/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GREAT FALLS, MT
Karen M|2018 Chevrolet Equinox
Confirmed Service Customer
6/28/2026
I received prompt, friendly and competent service. With so many other options in Great Falls, City Motor Company will always be my top pick for vehicle maintenance and repair.
Peyton Peterson
6/29/2026
Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!
GREAT FALLS, MT
ERIN T|2026 Chevrolet Tahoe
Confirmed Sales Customer
7/4/2026
Purchasing from City Motors was quick and simple. The salesman was responsive, helpful and knowledgeable. Closing with Finance was smooth and efficient.
TIM STARKEY
7/6/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at City Motor Company, INC.. Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Erin! If you have any further questions, please give us a call. We're always happy to help!
GREAT FALLS, MT
Earl C|2024 GMC Terrain
Confirmed Service Customer
7/5/2026
Service was completed in a timely manner and I was sent updates as to the progress.
Peyton Peterson
7/6/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BRADY, MT
David P|2025 Chevrolet Blazer
Confirmed Service Customer
8/9/2026
Jake answered all our questions very knowledgeable. Helpful
Carson Nepine
8/10/2026
David, thank you so much for taking the time to let us know how your experience at City Motor Co. was. We'll be certain to pass along your feedback to Jake. If there is anything we can do for you, please don't hesitate to give us a call or stop by. We thank you for your business and hope to see you again soon. Take care and have a great day!
ELLENSBURG, WA
Ralph B|2022 Chevrolet Colorado
Confirmed Service Customer
8/19/2026
Willie in service was friendly and helpful. Offering just the services I needed. For example told me my engine and cabin filters were still clean when I asked if they needed replacing. Also, my services were prompt.
Willie Sloan
8/21/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
AUGUSTA, MT
COLTEN S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/23/2026
Dealership is extremely clean. Also Jake was the most knowledgeable salesman I have dealt with! Will be going back!
JACOB WALLACE
8/24/2026
Colten, thank you so much for your amazing review! We're happy to hear that your recent experience with us was a positive one. We'll be sure to pass along your comments to Jake. We look forward to your next visit and hope you have a great week ahead. Take care.
GREAT FALLS, MT
Bonnie R|2024 Chevrolet Tahoe
Confirmed Service Customer
6/3/2026
Peyton is always willing to listen to concerns
Peyton Peterson
6/5/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
GREAT FALLS, MT
Rickey N|2026 Chevrolet Tahoe
Confirmed Service Customer
6/3/2026
Always pleasant staff
Daly Mellinger
6/5/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GREAT FALLS, MT
Diane H|2005 GMC Sierra 2500HD
Confirmed Service Customer
6/19/2026
Easy to deal with. Taking the vehicle into the shop for work next week.
Jeremy Perry
6/20/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BELT, MT
Kim B|2026 Chevrolet Equinox
Confirmed Service Customer
8/3/2026
Very prompt and thorough
Peyton Peterson
8/4/2026
Thank you so much Kim for your wonderful review! We're happy to hear that your recent service experience was a positive one. Please let us know if you need anything else and we look forward to seeing you again soon. Take care and have a great week.
GREAT FALLS, MT
MELANIE L|2026 Chevrolet Traverse
Confirmed Sales Customer
8/3/2026
Great customer service and vehicle quality!
TIM STARKEY
8/4/2026
Melanie, thank you very much for taking the time to share your experience with us. We're so glad your service was a positive experience. We look forward to seeing you at your next service and hope you take care until then. Have a great day!
FLOWEREE, MT
Mark L|2024 Chevrolet Equinox
Confirmed Service Customer
8/21/2026
They use to vacuum and clean the inside but now they don’t even wash the outside what’s up with that
Peyton Peterson
8/22/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
GREAT FALLS, MT
Shannon B|2015 Chevrolet Traverse
Confirmed Service Customer
8/25/2026
Willie did a great job finding the problem and got the part ordered. Our cas was fixed in 2 days. Willie also suggested looking for a newer vehicle since our warranty had just worn out. We talked with salesman Jake. We are now purchasing our new to us vehicle tomorrow. Thank you Willie and Jake for the great jobs you both do. We appreciate you!
Willie Sloan
8/25/2026
Shannon, we're so happy to hear that Willie and Jake were there to help you in finding a solution to your problem and selecting a new vehicle that will work for you. We'll be certain to share your comments with them. If there is anything else that you need, please don't hesitate to let us know. Congrats on your new purchase and we hope you enjoy the vehicle for a long time! We thank you for your business with City Motor Co. and hope you have an amazing day!
GREAT FALLS, MT
Larry H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/5/2026
It was a quick trip in and out they said an hour i was in early and out in thirty thank you excellent job I love the job keep up the good work
Duane Anderson
8/7/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREAT FALLS, MT
Tom H|2026 Chevrolet Traverse
Confirmed Service Customer
8/11/2026
Thanks to Kyle for getting us in soon and completing the body work adjustment to my satisfaction. Great job.
Kyle Brown
8/13/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREAT FALLS, MT
Brenda S|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/21/2026
Your staff is always kind and professional. They make you feel like you’re part of the family. When I am waiting for my vehicle, it is always entertaining. If they sold/pump gas, I probably would not have to go anywhere else for my vehicle 😊
Carson Nepine
8/21/2026
Thank you so much Brenda, for your amazing review. We're so happy to hear you feel like family, as that is how we feel about our customers. We'll be certain to pass your feedback along to the Service Staff. Please let us know if there is anything additional that we can do for you. We are grateful for your business and look forward to seeing you again soon. Take care till then and have a great weekend!
GREAT FALLS, MT
John R|2015 Chevrolet Equinox
Confirmed Service Customer
8/21/2026
Routine Oil Change
Peyton Peterson
8/21/2026
Thank you so much John for your wonderful review. We're happy to hear that your recent service at City Motor, was a positive experience. If there is anything else we can do for you, please don't hesitate to call. We look forward to seeing you again later and wish you a great weekend. Take care.
GREAT FALLS, MT
Frederick A|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
8/21/2026
The work was done very well and in a timely manner. They don’t try to “upsell “ the customer on products.
Peyton Peterson
8/22/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GREAT FALLS, MT
Ralph B|2022 Chevrolet Colorado
Confirmed Service Customer
9/11/2026
I’ve received solid service and great staff experiences the several times I’ve used them for service including warranty related issues. The last two times the service writer was Willy and he was awesome.
Willie Sloan
9/12/2026
Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.
AUGUSTA, MT
Stacey L|2016 Chevrolet Camaro
Confirmed Service Customer
9/11/2026
Prompt appointment time was nice. When vehicles are broke and need repair most people can’t be without a vehicle for days. So being able to get it fixed timely in today world made it easy.
Jeremy Perry
9/12/2026
Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
GREAT FALLS, MT
Brett D|2026 GMC Sierra 2500 HD
Confirmed Service Customer
9/15/2026
I brought in a brand new gmc slt 2500 crew cab because it had a factory defect in the paint. The body shop guy looked at it and said he would have to paint the fender and blend it into the drivers door. I told him that it has to be perfect and that I can’t be able to see it because it’s a brand new truck. He told me that I would not be able to see it. So we took it up on a Monday and called on Friday to see if it was done and he said he called and left a message that it was done which was a lie. We went up to pick it up and it looked like my granddaughter finger painted the clear coat. I was sick to my stomach and told him if they can’t fix it that I was taking it somewhere else that could. He said leave it and they would fix it so the next time we went up it looked like they buffed it out and now it looks like glossy ripples so we told them it looks like garbage. I grabbed another guy that works there and told him to look at it and he said it looked terrible and he said “ride the wave” when he saw the ripples. The body shop guy said that guy just smoked a joint which I didn’t find funny and was incredibly unprofessional. The painter said he would try again to get the factory orange peel finish on it so we left it again for the third time. They called and said it was done again so we went up and it looked like they tried to spray an orange peel on top of the glossy ripples so at this point I blew up and said I was calling GM to tell them about this garbage job they did and left it there. The manager came out and looked at it and said it looked fine and I told him they ruined my truck and a salesman was there and he said it didn’t look good. I told the manager from the start that it had to look perfect which he told me that it will never look like factory so I said they should of never touched my truck if it wasn’t going to look like factory. That blow up was on Wednesday and the manager said they were done with the truck so on Friday they said it was done again which I was told they were done working on it so we went and picked it up and they actually fixed it after the forth try. My case number is 108138773 if you would like to read all the emails that I sent customer service. And to top it off it had some dings in the passenger box that city motor said they would leave them so I said that’s unacceptable and that i was taking it to paint less dent repair to get fixed which they did and I told the customer service lady several times that I was taking it to paint less dent repair and not once did she say that I was going to have to pay to have the dents repaired in my brand new truck until I got them fixed then she tells me GM won’t pay for that. It’s all in the emails. I have bought countless new vehicles from city motor and I’ve done work for them and can’t understand why they would do such a crappy job 3 times in a row and finally fix it. It’s not perfect I can still see it but I have to look really hard and I don’t think anyone that doesn’t know it’s been painted will ever look that hard
Kyle Brown
9/16/2026
Hello Brett, thank you for letting us know about your recent visit to City Motor Company, INC.
GREAT FALLS, MT
Gayle M|2026 Chevrolet Traverse
Confirmed Service Customer
9/29/2026
The service technician was very helpful and friendly
Willie Sloan
9/29/2026
Hello Gayle, we are glad to hear that you had a great experience with Willie and our team at City Motor Company. We appreciate your feedback and will be sure to share it with Willie!
GREAT FALLS, MT
Kerry O|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/24/2026
Had a check engine light come on in my Silverado over the weekend. Should right up as soon as you opened on Monday. Willie Sloan was extremely helpful and got me right in and the service crew had me out shortly after lunch. People always ask me if I would ever buy another outfit from City and my answer is always YES. Just wish they would bring back the Cajun Red oolor on their Silverados.
Carson Nepine
9/25/2026
Hello Kerry, thank you for your feedback we are happy to hear that Willie was able to get you in so quick and was great to work with. We will be sure to share your feedback with him. If there is anything else we can do, please reach out anytime. Have a great weekend!
GREAT FALLS, MT
Tammie S|2026 Chevrolet Blazer
Confirmed Service Customer
10/6/2026
Jake was amazing!
Brian Bebbington
10/6/2026
Hello Tammie, thank you for your feedback. We are happy to hear that you enjoyed your experience with Jake here at City Motor Company! Have a great week!
GREAT FALLS, MT
Lloyd F|2025 Chevrolet Colorado
Confirmed Service Customer
8/24/2026
Dwayne in the body is awesome. Service department is great
Duane Anderson
8/25/2026
Thank you so much Lloyd for your wonderful review. We will be certain to share your comments with the Body Shop. If there is anything we can do to help, please let us know. Take care and have a great rest of your week.
GREAT FALLS, MT
Earl C|2020 Chevrolet Equinox
Confirmed Service Customer
9/13/2026
Every thing went well, as wanted.
Carson Nepine
9/13/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ULM, MT
Sheldon S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/20/2026
Very professional, great service and speedy turn around.
Carson Nepine
9/21/2026
Hello Sheldon, we're happy to hear you had such a positive experience with Carson and our team!
GREAT FALLS, MT
Nicole S|2024 Chevrolet Suburban 1500
Confirmed Service Customer
8/2/2026
Always wonderful service at this dealership. Friendly staff and always communicate what will happen next with the service.
Peyton Peterson
8/4/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at City Motor Company, INC.. If you have any further questions, please give us a call. We're always happy to help!
GREAT FALLS, MT
Randall E|2022 Chevrolet Equinox
Confirmed Service Customer
8/21/2026
My service was completed quickly and accurately. Th staff was friendly. I have no complaints with the overall service.
Carson Nepine
8/21/2026
Thanks very much Randall for your awesome review! We're happy that everything was to your satisfaction. Please let us know if you have any further needs, as we'd be happy to help. Take care till then and have a great weekend!
GREAT FALLS, MT
Carl S|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
9/23/2026
Everything was done the way it was expected.
Peyton Peterson
9/24/2026
Hello Carl, we're happy to hear that you had a great experience with Peyton and our team. Have a great rest of your week!
GREAT FALLS, MT
James L|2025 Chevrolet Trax
Confirmed Service Customer
10/2/2026
I dont see any leaks so good job! 😎
Carson Nepine
10/4/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREAT FALLS, MT
Melody H|2026 Chevrolet Traverse
Confirmed Service Customer
9/25/2026
Always great service !
Kyle Brown
9/25/2026
Hello Melody, thank you for your feedback! Glad to hear you had a great experience with us here at City Motor Company. Have a great weekend!
ULM, MT
Michael S|2024 Chevrolet Suburban 1500
Confirmed Service Customer
7/30/2026
Got a oil change
Carson Nepine
7/31/2026
Thank you so much Michael, for taking the time to share your experience with us. We're glad everything went well. If there is anything further we can do for you, please do reach out. Take care until next time and have a great weekend.
GREAT FALLS, MT
Lloyd F|2025 Chevrolet Colorado
Confirmed Service Customer
7/30/2026
Awesome service department
Peyton Peterson
7/30/2026
Lloyd, thank you so much for your wonderful review! We're so happy to hear that your recent service experience at City Motor, was a positive one. If there is anything more that we can do for you, please don't hesitate to reach out. We hope to see you again soon and hope you have a great evening. Take care.
GREAT FALLS, MT
Tracy L|2015 Chevrolet Colorado
Confirmed Service Customer
8/12/2026
I brought my truck in to repair the rearview mirror casing. I thought this would stabalize the mirror and make it more adjustable but it is still lower than I expected and not staying in an elevated position. I'm afraid to adjust it and cause more damage so the repair job was expensive and pointless.
Jeremy Perry
8/13/2026
Good Morning Tracy. I'm very sorry to hear that the recent repair to your mirror, did not fix the problem. I would like to suggest that you please contact the Service Manager so that we can get it back in to take another look at it. We want to make sure that it is repaired to your satisfaction. John's contact # is 406-455-8250. Let me know if I can do anything additional to help. Thank you very much for reaching out to us. Take care.
GREAT FALLS, MT
Ernest V|2026 Chevrolet Equinox
Confirmed Service Customer
9/11/2026
The service went quite well, I just wish they would rotate the tires as suggested in the owners manual. The last time I had the car serviced, a tire rotation did not happen. So things were better this time around. I will still bring my Equinox in for service at City Chevrolet in the future.
Peyton Peterson
9/12/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GREAT FALLS, MT
Paulette C|2019 Chevrolet Equinox
Confirmed Service Customer
9/28/2026
Great every single time!!?
Peyton Peterson
9/28/2026
Hello Paulette, we are happy to hear your experience was great with Peyton and our team. Have a great week!
CASCADE, MT
John K|2020 GMC Yukon
Confirmed Service Customer
10/2/2026
Staff was great!
Willie Sloan
10/2/2026
We appreciate your feedback!
GREAT FALLS, MT
Bruce T|2011 Chevrolet Silverado
Confirmed Service Customer
9/30/2026
Great and fast service.
Carson Nepine
10/1/2026
Hello Bruce, glad to hear you had a great experience with the service department here at City Motor Company! Have a great rest of the week!
GREAT FALLS, MT
Kenneth D|2026 Chevrolet Equinox
Confirmed Service Customer
9/30/2026
Trouble shot the problem and found it. Ordered the parts and had my vehicle fixed fast. Staff were friendly and helpful.
Kyle Brown
10/1/2026
Thank you, Kenneth, for your feedback we do appreciate it. We will be sure to share with the Bodyshop. Please reach out anytime if you need anything else we are glad to help. Have a great rest of the week!
GREAT FALLS, MT
Steve T|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/30/2026
Timely service no issies
Codi Davis
10/1/2026
Steve, we appreciate hearing your feedback. Glad to hear it was a good experience here at City Motor Company. Have a great rest of the week!
CHOTEAU, MT
Gregory H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/8/2026
Jake and nate were excellent to work with.
RAMSAY, MT
Michael C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2026
Always a good experience at City Motors
GREAT FALLS, MT
Dennis G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/12/2026
The service people were very accomidateind and professional
Peyton Peterson
6/13/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GREAT FALLS, MT
Harold K|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2026
Oil change, inspection and wash in less than 30 minutes, "Outstanding!"
Daly Mellinger
6/28/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREAT FALLS, MT
Kathleen O|2025 Chevrolet Equinox
Confirmed Service Customer
7/3/2026
Prompt and thorough
Peyton Peterson
7/4/2026
We're glad to hear that you found our staff prompt and thorough. Reviews like yours motivate us and help ensure we continue providing high-quality care. We're always happy to assist you if anything else comes up. Take care!
GREAT FALLS, MT
Tracy L|2015 Chevrolet Colorado
Confirmed Service Customer
7/17/2026
The staff are receptive to your concerns and note them well when dropping your vehicle off. Their shuttle service is very convenient. I wish the prices were lower for the initial inspections and parts but what's cheap these days, I guess.
Jeremy Perry
7/18/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREAT FALLS, MT
CYNTHIA S|2026 Chevrolet Trax
Confirmed Sales Customer
7/27/2026
Very professional and informative
JOSEPH BROWN
7/28/2026
Thank you so much Cynthia for the amazing review. We're so happy to hear that your recent service experience was a positive one. If there is anything else you need, please don't hesitate to let us know. Take care till next time and have a great day
HAVRE, MT
Stephen G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/28/2026
City motors has an excellent service dept.
Carson Nepine
9/29/2026
Hello Stephen, thank you for your feedback about the service department. We are happy to hear you had a great experience with Carson and our team!
MITCHELL, SD
Russell S|2017 GMC Yukon
Confirmed Service Customer
10/11/2026
We are so appreciative to the Great Falls dealership. We had vehicle issues while traveling and they fit us in and got us back on the road home in a timely manner. Very friendly and great service!!! And it feels good to be home! 😊
SCHUYLER, NE