Our Reviews
George S|2025 Chevrolet Equinox
Confirmed Sales Customer
5/15/2025
Everything went smooth and easy. We are happy with the vehicle that we have purcha
CRAIG MCLINDEN
5/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREAT FALLS, MT
Kenneth H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/18/2025
Had a good experience getting my truck in for an oil change and tire rotation. Pulled in, gave them the information they needed and they got right on to getting things done!!
5/19/2025
Kenneth, thank you so much for taking the time to leave us a review. We're happy to hear that the service went well. We appreciate your business with City Motor Co. and look forward to seeing you again next time. Take care and have a great day!
GREAT FALLS, MT
Robert B|2017 GMC 2500HD Sierra
Confirmed Service Customer
5/19/2025
I scheduled an oil change and a tire rotation. I got an oil change but the dealership opted to not do the tire rotation without asking me. When I called back to ask about it, the service advisor told me it should have been done and requested that I bring the truck back. I appreciate them wanting to make it right but it's a huge inconvenience for me to bring in the truck twice for something it was scheduled for on the first trip. If they had a valid reason for not doing it they should have called and communicated that to me. I did not find out until I got home and looked at the service order.
5/19/2025
Robert, we are very sorry to hear that this happened. We will remind the Service Advisors to communicate any changes in the service if different than was scheduled, prior to the customer leaving the dealership. Please let me know if I can do any specific for you other than that. We value your business and appreciate you letting us know. Take care and have a great day!
GREAT FALLS, MT
Dennis A|2014 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
We got there early but took our car in for oil change . Very nice people.
5/21/2025
Dennis, thank you so much for taking the time to leave us your review! We're happy to hear that everything went smoothly and that we were able to get you in a little early. We hope that we can be of service to you again in the future. Take care and have a great evening!
VAUGHN, MT
Sheryl K|2013 Buick Enclave
Confirmed Service Customer
5/23/2025
We left our car for 10 days, and the work was done in two, then, by phone we asked for the car to be Detailed, we returned on the 10th of May. The air flow problem was done but the care WAS NOT detailed, but Detailing was on the bill. I have never seen my wife so livid, did not know a clean interior meant so much to her. There was a miss communication with the main problem, we were getting pour air conditioning air flow - and I must have miscommunicated; the air flow as poor but it was also warm when it is supposed to be Cold. I checked the notes and the service rep was just not listening, they need to look us in the eyes when we are speaking and forget about their Tablet. We may have to bring it in again to get Cold air, which would be the 5th time since ownership that the Air Conditioner had to be worked on.
5/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GREAT FALLS, MT
Fatima Q|2020 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
Friendly and nice people
5/10/2025
Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
GREAT FALLS, MT
Jeffrey C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/11/2025
Waited 2 months for part to show up, then brought my car to get it fixed only to find out the part they ordered ended up breaking. Have to do it all again and my service engine light is now on
5/12/2025
Hello Jeffrey. I am so sorry to hear this. I will look into it and see if we can expedite the shipping of a replacement part. We thank you for your patience! Stay tuned.
GREAT FALLS, MT
Dan W|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2025
Like the car wash after servicing.
5/13/2025
We’re so glad you enjoyed the car wash touch after service—it’s a small thing that adds a shine to your whole day! Thanks for letting us know it made a difference. Here’s to rolling out fresh every time!
GREAT FALLS, MT
John M|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/22/2025
I needed to get my windshield replaced and they did a great job!
5/23/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
GREAT FALLS, MT
William W|2024 Chevrolet Silverado EV
Confirmed Service Customer
5/22/2025
Replaced windshield as requested in appointment.
5/23/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
POWER, MT
Jim B|2022 GMC Yukon
Confirmed Service Customer
5/26/2025
Very thorough and well maintained dealership
5/27/2025
Jim, we are so happy to hear that your recent service at City Motor Co. went well. If there is anything more we can do for you, please don't hesitate to give us a call. We look forward to seeing you again and hope you have an awesome summer. Take good care!
GREAT FALLS, MT
Robert K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/30/2025
great experience
CRAIG MCLINDEN
5/30/2025
Robert, we're so glad to hear that your recent sales experience was a positive one. If there is anything additional we can do for you, please don't hesitate to reach out to us. We are grateful for your business with City Motor Company and look forward to seeing you again soon. Take care and have a great weekend!
GREAT FALLS, MT
William W|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/3/2025
Jake Wallace was very helpful, courteous, and professional when helping me in the purchase of my vehicle. I would recommend him to anyone wanting to purchase a vehicle from City Motor Company.
JACOB WALLACE
6/3/2025
William, we're so happy to hear that your recent sales experience here at City Motor, was a positive one. We will be certain to pass your comments along to Jake. If there is anything further you need, or additional questions, please feel free to call or stop by anytime! Congrats on your new Tahoe and have a great day!
HAVRE, MT
David L|2022 Chevrolet Colorado
Confirmed Service Customer
6/4/2025
Oil change went well. Prompt, courteous service as always. Not sure what it takes to get a car wash with it.
6/5/2025
David, thank you so much for your review! We're happy to hear that your service went smoothly. As far as the car wash goes, they typically do run it thru the car wash after service, unless there is something on your truck that they would be worried would get damaged in the car wash, or the car wash was broken down. The next time you are in, tell them that you definitely want a wash afterwards and if a fear of damaging something is the reason, they should alert you to that. If you need assistance or additional questions, please do let me know! Thanks so much and take care.
GREAT FALLS, MT
Terrence H|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/10/2025
A gal came to us as we were sitting in the waiting area to show us the cabin air filter. It had a few leaves in it but really not that bad at all. I told her that we will change it out ourselves because we already have the filter at home. After our service we get in our vehicle and there is this loud sound coming from the vents which mind you was NOT making any sound before the service. I had to wait a couple days to call and tell them about this because they were not open. I have yet to hear a word from them! I have always always recommended City Chevrolet to everyone I know, guess I will no longer praise this establishment. Do better!
6/11/2025
Hello Terrence and thank you for your review. We are very sorry to hear of this issue. I would recommend you call John Kennard, our Service Manager and he will surely take care of this for you. I don't know what the noise would be, but he might and I think it needs to be addressed. Especially that you have not received any type of response back! Again, I sincerely apologize and if there is anything I can do for you, please do let me know. I hope you have a great day.
GREAT FALLS, MT
Sheryl K|2013 Buick Enclave
Confirmed Service Customer
6/16/2025
We received a call with excellent advise with regard to our options for fixing the air conditioning problem. Seems that this General Motors model, across brands, has had the same problem, everyone seemed familiar with this problem. To bad GM did not create a better design. We generally give our used car to Family Promise to share with a deserving family; this car will not have a dependable air conditioner [for a low income family] when we buy our next new vehicle.
6/17/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GREAT FALLS, MT
Scott M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/20/2025
Always great service and professionalism.
6/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREAT FALLS, MT
Pamela J|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
6/25/2025
Jake was easy to work with and made sure everything was handled timely.
JACOB WALLACE
6/26/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
GREAT FALLS, MT
David P|2019 Chevrolet Colorado
Confirmed Service Customer
5/26/2025
From start to finish it was fantastic. Will was responsive, informative, and helpful throughout the entire process
5/27/2025
David, we're so happy to hear that Willie did a great job for you. We will be certain to pass this along to him. We look forward to seeing you again down the road and hope you have a fantastic summer! Be safe and take good care.
GREAT FALLS, MT
Brian B|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/5/2025
Great service!
6/5/2025
Brian, we are so grateful for your review and happy to hear that it went great. We look forward to serving you again in the future and hope you have an amazing weekend ahead! Take care and have a great day.
GREAT FALLS, MT
Greg W|2020 Chevrolet Colorado
Confirmed Service Customer
6/23/2025
Good service as usual
6/23/2025
Thank you so much Greg, for your awesome review! We appreciate you taking the time to leave us one. If there is anything further we can do for you, please don't hesitate to give us a call. We look forward to seeing you at your next service and hope you have a great week ahead. Take care
GREAT FALLS, MT
Jerome P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/24/2025
Your Toyota web site to secure an appointment does not work. It gives you a date and time but there is no confirmation. If you show up or call, you are given an actual appointment much later in the week. I am astounded this hasn't been addressed by your team previously. It happens regularly. The service, at the appointment later given, was great. Thank you, Kelly Parsons
6/25/2025
Hello Kelly. I'm so sorry that you experienced issues with the online application. I did speak to the Service Manager and he informed me that it was working well and that all the feedback coming in was of the positive nature. He stated that they just did an upgrade and you just have to know how to navigate thru it. I personally have never used it as I don't own a Toyota, but perhaps if you would like to contact John, perhaps he can walk you through the new program?? I am here as well if you would like to call and talk further. Please do let me know if I can do anything specific for you. Take care.
GREAT FALLS, MT
Cassandra W|2019 Chevrolet Colorado
Confirmed Service Customer
6/26/2025
The work done on our vehicle was good. The communication from the service rep was not good and the attitude is never appreciated from the same gal. We specifically chose to work with a different service rep but when we brought the vehicle in for some reason the other rep still took over our vehicle management. Just not happy with the communication at all every time we have been in with any vehicles.
6/27/2025
Hello Cassandra and thank you for your review. I have talked to the Service Manager, John Kennard, about this and he will have your account flagged going forward so we can have Willie be your Service Consultant. We want to make sure you are comfortable with whom you are dealing with and I think Willie would be a great asset to you. If you have any additional questions or concerns, please feel free to let me know. Thank you for your business with City Motor Co. and we look forward to serving you again in the future.
GREAT FALLS, MT
Harold K|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/1/2025
I brought my truck in for an oil change, they did an inspection as well. Done faster than expected while we visited with our favorite sales people. Excellent service as always!
7/2/2025
It’s always great when service is quicker than expected—especially with a visit to your favorite salespeople on top of it! Thanks for the continued trust. Please don’t hesitate to reach out if there’s anything additional we can do for you!
GREAT FALLS, MT
Patrick P|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
7/2/2025
Wife did a lot of research and talking while I was away for work. Upon returning, the decision was made to go forward with the purchase. Craig helped out the whole way and made it really easy to get the deal done.
CRAIG MCLINDEN
7/3/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GREAT FALLS, MT
Shannon B|2015 Chevrolet Traverse
Confirmed Service Customer
7/3/2025
Willie is great to work with. He gets everything done. I appreciate that he always makes sure to get things covered by the warranty is applicable. He is always very kind also.
7/4/2025
Your recognition of Willie’s proactive and thorough service is greatly appreciated. His diligence in securing warranty coverage and ensuring client satisfaction exemplifies the type of conscientious support we strive to provide. Thank you for acknowledging his efforts—we are proud to have team members who prioritize both accuracy and care.
GREAT FALLS, MT
Gary Z|2024 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
you have the best employees, the cleanest shop and you get stuff done!!!
7/4/2025
Wow—thank you! That’s the kind of praise that energizes the whole team. From a spotless shop to a no-nonsense work ethic, we believe in doing things the right way. Here’s to employees who care and a shop that works as hard as you do!
GREAT FALLS, MT
Lloyd F|2025 Chevrolet Colorado
Confirmed Sales Customer
7/4/2025
Overall experience was very good. In and out 2days with a new truck and the only thing I really had to do was sign paperwork. My salesman Joe was top notch. Did the legwork not knowing if I was going to buy a vehicle or not. WAY TO GO CITY CHEVROLET
JOSEPH BROWN
7/5/2025
Two days, a new truck, and just one signature—now that’s how we like to roll! Huge kudos to Joe for going above and beyond, even without a guarantee. We’ll make sure your “WAY TO GO” message gets to the whole team at City Motor—keep enjoying that new truck, and come back anytime the road brings you our way!
GREAT FALLS, MT
Melvin B|2019 Buick Envision
Confirmed Service Customer
7/7/2025
Thanks for getting us in for an appointment so quickly
7/9/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
STOCKETT, MT
Steven V|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/23/2025
Always pleasant to deal with your service department.
7/23/2025
Thank you so much Steven, for your amazing review! We're so happy to hear that your recent service with City Motor, was a positive experience. We hope we can be of service to you again soon and wish you a great rest of the week and weekend! Take care.
GREAT FALLS, MT
Shawn L|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/27/2025
City Motors continues to be my go to dealership. Another pleasant buying experience. Thanks Nate and team!
TIM STARKEY
6/27/2025
Shawn, thank you so much for your amazing review! We're so glad to hear that your recent purchase experience was a positive one. We will be certain to share your comments with the Sales/Finance teams. We are so very appreciative of your continued business with City Motor Company and look forward to serving you for many years to come. Please reach out if you have any concerns or questions going forward and we hope you enjoy your new Silverado! Take care and have a great weekend!
GREAT FALLS, MT
Scott M|2018 Chevrolet Cruze
Confirmed Service Customer
6/27/2025
Great Service and Professionalism
6/28/2025
Thank you! Providing great service with a professional touch is something we take to heart, and we’re so glad it stood out to you. We’ll keep the high standards going strong for every visit to come!
GREAT FALLS, MT
David D|2024 Chevrolet Blazer
Confirmed Service Customer
7/5/2025
Took our 2024 Blazer in to get the first oil change. They did a great job.
7/7/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GREAT FALLS, MT
Isaac J|2025 Chevrolet Equinox
Confirmed Service Customer
7/10/2025
Service was fast and efficient
7/10/2025
Hello Isaac and thank you for your amazing review! We are so glad to hear that your recent service experience was a positive one. We look forward to seeing you again next time, but if you need anything before that, please don't hesitate to stop by or give us a call. Take good care and have a great weekend!
BELT, MT
John M|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/22/2025
The body shop got the work completed quickly and did a great job.
7/23/2025
John, thanks so much for your wonderful review. We truly appreciate you taking the time to tell us about your experience. We're glad the Body Shop was quick in repairing your vehicle and that the results were to your satisfaction! If there is anything else we can do for you, please don't hesitate to let us know. Take care and have a great rest of your week!
GREAT FALLS, MT
Sheldon S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/25/2025
Very friendly
7/26/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GREAT FALLS, MT
William G|2001 Chevrolet Impala
Confirmed Service Customer
8/1/2025
Good, timely service. Car was run thru carwash, which was good. Side windows &mirrors not wiped down so somewhat hard to see.
8/2/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GREAT FALLS, MT
Ralph M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/30/2025
Service was with a smile and service was what I expected.
7/31/2025
Service with a smile never goes unnoticed—and we’re glad it matched your expectations to a T. Here’s to keeping things simple, smooth, and satisfying every time you visit.
GREAT FALLS, MT
Christopher M|2023 Chevrolet Tahoe
Confirmed Service Customer
8/1/2025
Great service
8/1/2025
Christopher, thank you so much for your amazing review! We're happy that your recent service with City Motor Co. was a positive experience. Please let us know if we can be of further service to you in the future. Take care and have a great weekend!
LEWISTOWN, MT
Michael S|2024 Chevrolet Suburban 1500
Confirmed Service Customer
8/1/2025
Change oil, rotate tires
8/2/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
GREAT FALLS, MT
Richard B|2016 GMC Acadia
Confirmed Service Customer
8/3/2025
Got right in and was fast
8/4/2025
Richard, thank you so much for your review! We're happy to hear that we were able to get you in and out in a timely manner. We look forward to serving you again in the future and thank you for visiting City Motor Company! Take good care and have a great week.
LEWISTOWN, MT
Richard K|2005 Chevrolet Silverado 1500
Confirmed Service Customer
8/5/2025
Completed oil change.
8/6/2025
Sometimes simple and to the point says it best! We’re happy your oil change was completed smoothly and appreciate you choosing us for your service needs.
GREAT FALLS, MT
Robert T|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/11/2025
Job well done! Keep up the good work!
8/11/2025
Robert, thank you so much for your awesome review! We are grateful for customers such as you. Thank you for your continued business with City Motor Company and we hope to be of service to you again soon. Take care till then and have a great week!
SHELBY, MT
Michelle S|2021 Chevrolet Tahoe
Confirmed Service Customer
8/12/2025
I had an appointment, and let the dealership know I would be waiting while they changed my oil. I waited over an hour and a half. I think that is ridiculous.
8/13/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
GREAT FALLS, MT
John M|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/14/2025
Virginia made everything super easy and it was a very enjoyable experience.
VIRGINIA PERSON
8/15/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GREAT FALLS, MT
Stacey O|2025 Chevrolet Trax
Confirmed Service Customer
8/14/2025
Dropped off car for oil change and multipoint inspection. Felt like I was not heard and not important when I explained an new problem with my car.
8/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREAT FALLS, MT
Gary Z|2025 Chevrolet Corvette
Confirmed Service Customer
8/15/2025
cleanest shop of anywhere, great customer service and help.... you have even worked on my GMC truck when I had a need for immediate help. City Motors is the best and the Oakland family does so much for our city it is amazing.
8/16/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GREAT FALLS, MT
Keri B|2017 Chevrolet Cruze
Confirmed Service Customer
8/20/2025
It was fast, informational and convenient, but they didn’t wash my car like every other time I have it serviced there.
8/21/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GREAT FALLS, MT
Teri H|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
8/21/2025
I will never use City Chevrolet again. A year ago I had a service there and when I got there a couple days ago they found that my oil cap had been left off. For over a year! Dirt going into my engine. They said that they changed my oil this time, but I will need to go somewhere else and have it checked. They never checked my tires, I specifically told them what poundage I wanted them set at and they never touched them. They said they didnt have the right air chuck, for a dually! Seriously, at a car dealership! They never checked fluids. It was a waste of time and a threat to my vehicle. These people are incompetent.
8/22/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
FAIRFIELD, MT
Aaron C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/22/2025
Had my driver side mirror looked at for the fourth time. They have replaced the actuator twice and it still has not fixed the issue. Now that my vehicle is out of warranty I am told that it’s not their problem anymore. Promises made to me when I bought the vehicle were not kept. Very disappointed.
8/24/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
GREAT FALLS, MT
Claude H|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/26/2025
Everyone was great and so helpful
VIRGINIA PERSON
8/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREAT FALLS, MT
Michael J|2024 Chevrolet Trax
Confirmed Service Customer
8/26/2025
Poor communication. City has all facilities (mechanical and autobody) to complete this job, but did not because of the lack of communication between the two.
8/27/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GREAT FALLS, MT
Stephan G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/26/2025
Friendly and fast
8/27/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREAT FALLS, MT
William G|2001 Chevrolet Impala
Confirmed Service Customer
8/26/2025
Work was completeld in a very timely manner. Courtesy car took me home proptly same with return ride.
8/27/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREAT FALLS, MT
Peggy L|2026 Chevrolet Equinox
Confirmed Sales Customer
8/31/2025
Jake always seems to know what I'm looking for
JACOB WALLACE
9/1/2025
Jake has a true talent for listening and anticipating needs, and we’re glad you feel that every time! We’ll be ready to deliver that same personalized service the next time you visit.
BRADY, MT
Randall B|2021 GMC Acadia
Confirmed Service Customer
9/12/2025
The mice love to chew the wires on my Equinox. This is the second time in a month I've been in for repairs. John K. and his service techs fix it promptly and we'll. Now if they could mouseproof it. I have new traps set to hopefully avoid any more damage. Thank you.
9/14/2025
Hi, we are so happy to read such a great review about City Motor Company, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREAT FALLS, MT
Leonard D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/13/2025
Emily was awesome. No high pressure sales tactics. Told her what I could do and she went above and beyond. Thank you
9/14/2025
Hi, we're happy you found our staff to be so supportive during your experience here at City Motor Company, INC.! We sincerely value your business and look forward to your next visit. Take care!
GREAT FALLS, MT
John P|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/19/2025
My diagnostic inspection sheet stated that my tires all had 32 psi when my onboard Driver Information Center shows 38 psi in 3 of my tires and 37 psi in the 4th tire. I can't be sure what to take away from this and am not quite comfortable about any other reporting of the status of my vehicle. I have been using City for 25 years and hate to think that there is any shift in the quality that I have become a custom to. The young lady that took my truck in was very nice, courteous and very helpful.
9/19/2025
John, thank you so much for your review. I will speak to Emma, your Service Advisor about this and have the Service Manager speak to the Lube Techs about being accurate when measuring the tire pressure, and if they are doing it correctly. Thank you for letting us know this. Please let me know if you need anything from me.
GREAT FALLS, MT
Pierina C|2018 Chevrolet Traverse
Confirmed Service Customer
8/5/2025
Everyone was knowledgeable and friendly. Service done in a timely fashion.
8/6/2025
Knowledgeable, friendly staff and timely service — the perfect combination for a great experience. Thanks for sharing your positive feedback!
GREAT FALLS, MT
Barbara B|2011 Chevrolet Suburban
Confirmed Service Customer
8/10/2025
Always great!
8/11/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CUT BANK, MT
Fatima Q|2020 Chevrolet Equinox
Confirmed Service Customer
8/16/2025
Fast and friendly service
8/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREAT FALLS, MT
Kevin L|2020 Chevrolet Equinox
Confirmed Service Customer
8/17/2025
Routine oil change. Friendly, competent service as usual.
8/18/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GREAT FALLS, MT
Douglas E|2020 Chevrolet Colorado
Confirmed Service Customer
8/17/2025
The service was performed satisfactorily and on time.
8/18/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
GREAT FALLS, MT
Casey G|2024 Chevrolet Suburban 1500
Confirmed Service Customer
9/12/2025
Was great, no issues
9/14/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope to be of service to you again in the future. Best wishes, City Motor Company, INC.
GREAT FALLS, MT
Elizabeth O|2026 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
Virginia and team helped me choose a wonderful new car!
9/19/2025
Elizabeth, we're so happy to hear that the sales/finance team got you into a vehicle that suited you. Congratulations! We will be certain to pass this along to Virginia and team. Please let us know if you need anything further or have any questions. Enjoy your new car and safe travels, and thank you for your business with City Motor Co.
GREAT FALLS, MT
John M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/23/2025
Virginia kept me updated after we ordered my new truck. After it was delivered, she worked overtime to have it ready for me as soon as possible to meet my schedule.
VIRGINIA PERSON
9/23/2025
John, we're so happy to hear that Virginia and the sales team were able to meet your schedule demands and get you back out there. We thank you so much for taking the time to let us know. If there is anything else we can do for you, please don't hesitate to give Virginia a call. We hope you are loving your new Silverado and look forward to seeing you again down the road! Take care till then and have a great evening.
GREAT FALLS, MT
Kevin L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/24/2025
Routine oil change. City staff were friendly and helpful as usual.
9/25/2025
Thanks Kevin for taking the time to leave us a review! We're happy to hear that your recent service appt went smoothly. We look forward to seeing you at your next service. Take care till then and have a great weekend ahead!
GREAT FALLS, MT
August G|2008 GMC Envoy
Confirmed Service Customer
9/24/2025
Service was great, the staffing was great and I had a great experience. My vehicle ran perfectly after service.
9/25/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREAT FALLS, MT
Patricia P|2019 Chevrolet Trax
Confirmed Service Customer
9/25/2025
I was very anxious about my car not runnning smoothly. Jeremy was able to get my car in and have it fixed the same day. I appreciate him and the service people who fixed the car. I needed a ride to work and Linda was very friendly!
9/26/2025
Patricia, thank you so much for taking the time to tell us about your experience. We are so happy that everything worked out. We'll be certain to pass along your comments to the staff. If there is anything else that we can do for you going forward, please just stop by or give us a call. Take good care and have a great weekend!
POWER, MT
Christopher P|2006 Chevrolet Cobalt
Confirmed Service Customer
9/26/2025
Only issue was oil life monitor not reset
9/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREAT FALLS, MT
Daniel S|2022 Chevrolet Equinox
Confirmed Service Customer
9/26/2025
I had to have my windshield replaced and the repair went well. From the time I notified the dealership to the time I had the appointment was about a week. The windshield had to be ordered and when I was notified it had arrived my appointment was in three days. The work went well and I'm enjoying my new windshield.
9/27/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
GREAT FALLS, MT
George S|2026 Chevrolet Equinox
Confirmed Sales Customer
10/8/2025
Sales rep and sales manager went way out of their way to get us a replacement equinox, that we had to replace after our brand new one was totaled in an accident. My wife wanted the same identical car that she lost and they were able to find us the same color in billings Since there was not another one on your lot and have it traded with one that you had and brought up So we were happy with the quick work that was done
CRAIG MCLINDEN
10/9/2025
George, we're so glad to hear that Craig and the sales department were able to search and locate a vehicle that you approved of and most like the one you lost. We are very sorry to hear that it was totaled. It is heartbreaking when that happens. We do hope you and your wife enjoy the replacement Equinox as much as you did the 1st one! We will be certain to pass along your review to Craig and the sales team. If you have any questions or concerns later on, please don't hesitate to call or stop by. Take good care and we hope to see you again soon. Have a great weekend.
GREAT FALLS, MT
Barbara B|2011 Chevrolet Suburban
Confirmed Service Customer
9/21/2025
We always get our service at City Motors as you have always had exceptional service.....
9/22/2025
Barbara, thank you so much for the wonderful review! We are grateful for your business with City Motor Company and look forward to seeing you again soon. Take good care till then and have a great week ahead!
CUT BANK, MT
Marjorie E|2025 Chevrolet Corvette
Confirmed Sales Customer
9/23/2025
It met my expectations.
JOSEPH BROWN
9/23/2025
Thank you so much Marjorie, for your review. We're happy to hear that all your needs were met during your most recent appt. at City Motor Co. If we can do anything else for you, please don't hesitate to give us a call or stop by. Take care and have a great evening.
GREAT FALLS, MT
Michael B|2025 Chevrolet Colorado
Confirmed Sales Customer
9/23/2025
Though there was some initial confusion on the final price, the deal was finally made to my complete satisfaction.
TIM STARKEY
9/24/2025
Thank you for your patience as we worked through the initial price details—we’re happy everything was resolved to your full satisfaction. It’s always our goal to ensure peace of mind at the end of the day, and we’ll be ready to serve you with clarity and care whenever you return.
GREAT FALLS, MT
Michael A|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/29/2025
Great service, thank you, Cooper, Dwayn and Bryan.
9/30/2025
Michael, thank you so much for your review! We'll be certain to pass it along to Cooper & company. Please let us know if you need anything further and we look forward to seeing you at your next service. Take care and have a great day!
GREAT FALLS, MT
Kelly O|2019 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Service advisor and the actual service alignment were excellent. However when my vehicle was ready the receptionist said it would be at least 30 minutes before the driver was available to take me back to work. She did not even check to see if a salesperson could give me a ride so I walked over a mile to get back to work which I was not very pleased about. Please tell management to train the receptionist about better customer service.
10/7/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GREAT FALLS, MT
Randall E|2022 Chevrolet Equinox
Confirmed Service Customer
10/9/2025
The customer service reps were friendly and my service work was completed promptly.
10/9/2025
Randall, we're so glad to hear that your recent service at City Motor was a positive experience. Thank you so much for taking the time to share with us. If we can do anything further for you, please don't hesitate to let us know. Take care and have a great weekend!
GREAT FALLS, MT
Steven S|2026 Chevrolet Equinox
Confirmed Sales Customer
10/9/2025
Working with Virginia Person was an easy process in buying the car.
VIRGINIA PERSON
10/10/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GREAT FALLS, MT
Jody E|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/15/2025
Had a great experience. Joe Brown and the entire team were great! Honest people, honest company.
JOSEPH BROWN
10/16/2025
Jody, we are so happy to hear that Joe and the entire Sales Team, made your new vehicle experience a positive one. Please do not hesitate to reach out if you have any additional questions. We thank you for trusting City Motor Company with your recent purchase of the 2026 Silverado. We hope you enjoy it for many years to come! Take care and safe travels.
LINCOLN, MT
Kenneth D|2019 Chevrolet Equinox
Confirmed Service Customer
10/17/2025
Fast service and love my car washed after oil change.
10/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREAT FALLS, MT
Adrian M|2026 Chevrolet Trax
Confirmed Sales Customer
10/20/2025
Great and helpful
JACOB WALLACE
10/21/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
BELT, MT
Aja T|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/20/2025
Always a pleasant experience!
10/21/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BIGFORK, MT
Duane E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/22/2025
Excelllent !
10/23/2025
Thank you very much, Duane, for your wonderful review. We appreciate your time in providing us your feedback. If there is anything else we can help you with, please don't hesitate to give us a call. Till next time, take care and have a great weekend!
ULM, MT
Brenda S|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/23/2025
Everyone is very happy to help you and very professional. I appreciate them explaining everything and I love, weather permitting, washing my vehicle for me. I have brought my last two vehicles to have all work done.
10/23/2025
Brenda, thank you so much for your AMAZING review. We are grateful that you took the time to share your experience with us! We appreciate all your comments and will be certain to pass them along to your Service staff. Thank you for being such a valued friend to the City Motor Company family. Take care till next time and have a great weekend!
GREAT FALLS, MT
Pamela J|2026 Chevrolet Tahoe
Confirmed Service Customer
10/24/2025
Salesman easy to work and process of purchasing went smoothly
10/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GREAT FALLS, MT
Jacqueline B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/24/2025
Every thing was done perfect. Whole process was fast and my car was cleaned as well. Thank you for the great service.
10/26/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GREAT FALLS, MT
Maria I|2023 Chevrolet Tahoe
Confirmed Service Customer
10/12/2025
Sticker for the next change oil was not stick on the windshield, whenever they carwash the car the license plate was bent and the plastic around it was destroyed. But the people you talk to are helpful.
10/13/2025
Hello Maria, thank you so much for your review! I just wanted to let you know that we are aware of the car wash bending the license plates and occasionally catching on the plate covers. Unfortunately, there is not much we can do about it due to the type of car wash we have. Our secondary one is the same. The flaps on the car wash do tend to occasionally catch on to things, not only plates. We rarely wash a vehicle anymore if they do have anything that could likely get damaged or ripped off, but the plates are on every vehicle. The porters or Advisors will bend them back into place if you let them know. Secondly, with the stickers, I believe they are now leaving them in the console or on top the dash, as some people do not like them stuck to their windows. We have received complaints about that, so we have just decided to leave them for the customer to attach if they want. Again, thank you for your review and we hope you have a great day!
GREAT FALLS, MT
Marie H|2025 Chevrolet Traverse
Confirmed Service Customer
10/14/2025
Always friendly and efficient. Appreciate the ability to talk to a person about concerns😀
10/14/2025
Thank you so much Marie for your amazing review! We're happy to hear that our employees consistently meet your needs and expectations. We thank you for choosing City Motor Company and look forward to serving you again. Take care and have a great day!
HIGHWOOD, MT
Melvin B|2019 Buick Envision
Confirmed Service Customer
10/14/2025
Speedy service! Thank you!
10/15/2025
We’re so glad you enjoyed our speedy service! Efficiency is our favorite kind of thank-you in motion—quick, smooth, and wrapped up with a smile before you even check the clock.
STOCKETT, MT
Marion A|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/21/2025
The salesman was knowledgeable and had all the information needed to make the transaction smooth would do business with him again
TIM STARKEY
10/22/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
DENTON, MT
John K|2015 Chevrolet Traverse
Confirmed Service Customer
10/23/2025
Very polite and helpful. Did the work in a reasonable amount of time.
10/25/2025
Hi, we're happy you found our staff to be so supportive during your experience here at City Motor Company, INC.. Thank you again for the great review!
GREAT FALLS, MT
Alice Y|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/28/2025
It was fast and very professional
10/29/2025
Hello Alice and thank you so much for your review. We're very happy to hear that your recent visit to City Motor Company was a positive experience. If you need anything further, please don't hesitate to let us know. We look forward to seeing you again soon and hope you have a great day. Take care.
BIG SANDY, MT
John M|2018 Chevrolet Traverse
Confirmed Service Customer
11/5/2025
It was enj
11/3/2025
Thank you so much John for taking the time to leave us your review. We do hope everything was done to your satisfaction. If there is anything else you need, please let us know. Take Care and have a great day.
GREAT FALLS, MT
Sheryl K|2013 Buick Enclave
Confirmed Service Customer
11/2/2025
We brought in two cars at the same time with appointments 45 minutes apart, everything went well. What I liked was being able to go to the other side and make an appointment for new spark plugs, it has been 139,000 and gas mileage was starting to drop. We added a couple of other services recommended by the Yellow Dot to the spark plug service.
11/3/2025
Sheryl, thank you very much for your review. We are so happy to hear that we were able to accommodate all your needs. If there is anything else we can do for you, please do let us know. We'll be certain to pass along your comments to the service staff and we look forward to your next visit. Take care till then and have a great day!
GREAT FALLS, MT
Greg W|2021 GMC 2500HD Sierra
Confirmed Service Customer
11/3/2025
It was quick and easy. Thanks for scheduling as a standby.
11/3/2025
Greg, thank you so much for taking the time to leave us a review. We're happy to hear that your recent service at City Motor Co. was a positive experience and the staff was accommodating to you. We look forward to your next visit and hope you have a great week ahead. Take care.
GREAT FALLS, MT
Stanley P|2026 Chevrolet Corvette
Confirmed Service Customer
11/4/2025
I was checked in quickly and politely. I was informed that it was gonna take awhile. Which was no problem, but i had a doctor's appointment in 90 mins. Which was still no problem as they offered a ride there and back Which I did take. That was awesome. When I returned my car was done but I wasn't notified for 15 mins that it was ready as it was still setting on. Tge rack in the shop. No big deal. The only problem I had is that as it was sitting on the rack, the windows where down. Thus rack was right buy the enter exit doors to the shop, hence my interior now has a layer of grit on it that was not there when I dropped my 2026 corvette stingray off. Overall very pleased
11/5/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GREAT FALLS, MT
William K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/12/2025
Nice experience. No pressure.
VIRGINIA PERSON
11/13/2025
Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at City Motor Company, INC.!
DENTON, MT
John K|2015 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
Helpful, friendly and did what needed to be done. Took care of the extras with that went beyond the estimate with insurance. Happy!
11/15/2025
Thank you for your kind words! We’re glad our team went above and beyond to take care of everything and keep you happy.
GREAT FALLS, MT
Paulette C|2019 Chevrolet Equinox
Confirmed Service Customer
10/27/2025
Always have a great experience everytime in for service. My go to person is Willie Sloan and he is the greatest!! So pleasant and very helpful. I would recommend Willie Sloan and City Motors to everyone!!
10/28/2025
Hello Paulette and thank you so much for your amazing review! We will be certain to pass your feedback along to Willie. We agree, he is quite amazing!! We look forward to seeing you at your next service and hope you have a great afternoon. Take care!
CASCADE, MT
Maria I|2023 Chevrolet Tahoe
Confirmed Service Customer
10/30/2025
Awesome!
11/1/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GREAT FALLS, MT
Frederick A|2017 Chevrolet Impala
Confirmed Service Customer
11/3/2025
The professionals at City Motors treat their customers with respect while making sure the customers needs are met.
11/4/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GREAT FALLS, MT
Scott M|2018 Chevrolet Camaro
Confirmed Service Customer
11/7/2025
Great Experience
11/8/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GREAT FALLS, MT
David L|2020 Chevrolet Colorado
Confirmed Service Customer
11/11/2025
The service was quick and courteous as always. Everything but a cars wash.
11/13/2025
David, we're so sorry to hear that we failed to wash your car during your recent service. Please feel free to stop by anytime and we will run it thru. Just let them know that Pam told you to come. Thanks for letting us know and for your review. We look forward to seeing you at your next service! Take care till then and have a great day.
GREAT FALLS, MT
Kevin M|2024 Chevrolet Blazer EV
Confirmed Service Customer
11/13/2025
They took care of my service on my Blazer EV in a timely manner. The staff is very friendly and accommodating.
11/13/2025
Thank you so much Kevin for taking the time to leave us a review. We're happy to hear that your recent service with City Motor, was a positive experience. We hope we can be of service to you again and wish you a great weekend ahead! Take care.
FAIRFIELD, MT
Tannea T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/18/2025
I spoke with Codi in the service department. She was very prompt at getting me an appointment for my pickup. She had a ride arranged for me to take me home while my truck was getting looked at. If you have any issues with your vehicle I highly recommend talking with her. She was helpful and very nice.
11/19/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREAT FALLS, MT
Phillip B|2013 Buick Enclave
Confirmed Service Customer
11/19/2025
.
11/20/2025
Thank you so much for choosing City Motor Company, INC.. We truly appreciate your support and look forward to assisting you next time!
GREAT FALLS, MT
Melody H|2003 Chevrolet Silverado 2500HD
Confirmed Service Customer
11/19/2025
They are always very professional and very good at giving us all the information to make informed decisions about our service .
11/20/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing City Motor Company, INC. and we hope to see you again soon!
ULM, MT
David D|2020 GMC 2500HD Sierra
Confirmed Service Customer
11/27/2025
When the service advisor told me to oil change was done, he gave me a sheet of paper for the results of an inspection they performed. The battery was marked yellow, and he said I should really think about replacing then. I asked him what he meant, and he said they are bad. I then told him that I just replaced the battery's the day before. Then he started stammering and said sometimes the reader reads low. Along with the batteries showing low, he said the cabin filter and the engine filters were getting really dirty and should think about replacing them. When I opened the glove box to see if things were rearranged, I noted everything was in the exact same spot as when I went into the dealership. I am wondering how the service tech can say the cabin filter is dirty, when he didn't even look at it? Then say my batteries need replacing whe the day before I spent $540 and replaced them. It makes me wonder if the tech even changed the oil.
11/28/2025
David, we are very sorry to hear about your experience. We will definitely look into this and address it with the Service Manager when he returns from vacation. Thank you for taking the time to let us know, and if you would like to discuss this further, please give us a call or stop by. We hope you have a good weekend.
GREAT FALLS, MT
Ted V|2016 Chevrolet Suburban
Confirmed Service Customer
11/29/2025
Very friendly
11/30/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GREAT FALLS, MT
Tracy L|2024 Chevrolet Trax
Confirmed Service Customer
12/1/2025
Came in for oil change. Got my tires rotated for free which was nice. They checked multiple systems to verify proper function which was great. In and out in less than an hour.
12/2/2025
Tracy, thank you so much for your kind review! We're happy to hear that everything went well at your recent appt. at City Motor Co. Please let us know if we can do anything else for you, and if not, we will look forward to seeing you at your next maintenance follow-up. Take good care till then and we wish you a very happy Holiday Season.
GREAT FALLS, MT
Frederick A|2017 Chevrolet Impala
Confirmed Service Customer
12/3/2025
The technicians did an excellent job. The work was completed in a timely manner and the vehicle was returned washed and ready to go.
12/4/2025
Hello Frederick and thank you so much for your wonderful review. We value your business with City Motor Company and we're happy to hear that your recent service experience was a positive one. We look forward to serving you again soon and we would like to wish you a very happy holiday season. Take good care.
GREAT FALLS, MT
Gregory R|2000 GMC Yukon XL
Confirmed Service Customer
12/8/2025
Fast and on schedule. Service writer was friendly and courteous.
12/8/2025
Thanks so much Gregory for your awesome review. We're happy to hear that your recent service at City Motor Co. was time appropriate and Peyton was attentive to your needs. We'll be certain to share your feedback with him. We hope to be of service to you again in the future and wish you a very happy holiday season! Take care.
GREAT FALLS, MT
Bridgette M|2026 Chevrolet Traverse
Confirmed Sales Customer
11/14/2025
Jake Wallace was fantastic to work with. He was very knowledgeable, responsive and friendly throughout the whole the process.
JACOB WALLACE
11/15/2025
What a wonderful review! Jake will be delighted to know his knowledge and friendliness made your experience fantastic.
GREAT FALLS, MT
Karen M|2018 Chevrolet Equinox
Confirmed Service Customer
11/15/2025
Courteous and competent staff all around!
11/16/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GREAT FALLS, MT
Gunnar M|2022 Chevrolet Equinox
Confirmed Service Customer
11/17/2025
easy in and out oil change, no problems
11/18/2025
Thank you so much Gunnar, for your nice review. We're happy to hear that everything went well during your recent service at City Motor Co. If there is anything else that we can do for you, please give us a call. We'll look forward to seeing you at your next service and we hope you have a great week ahead. Take care.
GREAT FALLS, MT
Coleen B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/27/2025
Xxxx.
BRANDON THEISEN
11/28/2025
Coleen, thank you so much for your review! We are grateful for the 5 star rating and hope your service was to your standards. We look forward to seeing you at your next service, but do reach out should you have any issues or questions prior to that. We hope you have a wonderful weekend and take good care.
GREAT FALLS, MT
Kelly O|2019 Chevrolet Equinox
Confirmed Service Customer
11/27/2025
Staff very cordial and good communication about service being completed on my vehicle. In my opinion City Motors has the best service department in town.
11/28/2025
Thank you Kelly, for your wonderful review! We're so happy to hear that your recent service at City Motor was to your satisfaction. We will be certain to pass this along to the staff, and we look forward to seeing you at your next service with us. Take care till then and have a great weekend.
GREAT FALLS, MT
John M|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/5/2025
I took my new truck in for its first oil change. They got to the truck right on time and knocked it out in 45 minutes. Everyone was great to deal with, very friendly and helpful.
12/6/2025
Hi, we're so happy we were able to help you out! Thank you for choosing City Motor Company, INC. and we hope to see you again soon!
GREAT FALLS, MT
Gigi A|2003 Chevrolet Tahoe
Confirmed Service Customer
12/10/2025
Brought Tahoe in because 4WD wasn't working. It would not go into 4WD and a message appeared saying "Service 4WD". Mechanic could find anything wrong. It was implied that it was an operator error. I paid $134 and all I got was an insult. Have been driving this vehicle daily for over 20 years. If it was user error why has this never happened before.
12/11/2025
Hello Gigi and thank you for your review. I inquired about your service and was informed by the Service Manager and Codi, your Service Consultant, that Codi attempted to walk you through the process of getting into 4WL by first being in Neutral. I am very sorry that you took her advice as an insult. It surely was not meant as such. I would be happy to facilitate a conversation between you and Codi, or if you would like to discuss this further with me, that would be fine also. Please know, it was not meant to say that you don't know how to operate your vehicle, but instead a suggestion as that is the Service Consultants job to rely the technicians findings to their customers. And the cost being for the time the technicians put into looking for an issue. Again, please do reach out if you would like. Thank you so much and have a great day!
GREAT FALLS, MT
Kamryn B|2022 Chevrolet Tahoe
Confirmed Service Customer
12/12/2025
Had my Chevy in for service. Jeremy was the technician, he was excellent
12/13/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
VAUGHN, MT
Robert S|2018 GMC 2500HD Sierra
Confirmed Service Customer
12/14/2025
Everything was handled professionally, and in a timely manner...
12/15/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
VAUGHN, MT
Vernon H|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/18/2025
Excellent service
12/18/2025
Vernon, thank you so much for your wonderful review! We're so happy to hear that your recent service here at City Motor Co., was a positive experience. We look forward to seeing you again soon and we'd like to wish you the best of the holiday season. Take care and be safe out there.
BLACK EAGLE, MT
Brad U|2014 Chevrolet Traverse
Confirmed Service Customer
12/19/2025
They were courteous and efficient. Also, the reason I brought the vehicle in for turned out to be just a fluid level problem. They get kudos for honesy because they could have replaced parts that would have cost me much, much more. Because of the outstanding service and honesty, I am very likely to bring my vehicles back to them in the future.
12/20/2025
We truly appreciate this thoughtful and detailed review. It’s wonderful to hear our team was courteous, efficient, and honest—saving you time and unnecessary costs. Your loyalty means a lot to us!
FORT BENTON, MT
Randall B|2020 GMC 1500 Sierra
Confirmed Service Customer
12/23/2025
I was greeted quickly and friendly. My truck was completed in a short time. I always bring my vehicles to City for the best service. One minor note: my oil life wasn't reset, but I got it. I always check.
12/24/2025
Hello Randall and thank you for your review. We are happy to hear that your recent service at City Motor Co. was a positive experience. I do apologize that the system was not reset for you and will make sure I share that information with the Service Manager for him to address with the staff. We hope we can be of service to you again soon, and we all wish you the happiest of the holiday season. Take care.
GREAT FALLS, MT
Kyle P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/29/2025
Everything went well during our purchase and the folks at the dealership were more than accommodating.
VIRGINIA PERSON
12/29/2025
Hello Kyle and thank you so much for your review. We're so happy to hear that your recent sales experience was a positive one. We will be certain to pass along your comments to the Sales staff. If there is anything else we can do for you, please don't hesitate to give your Sales Associate a call. We wish you a Happy New Year's and look forward to serving you in the new year.
BELT, MT
Claude H|2025 Chevrolet Tahoe
Confirmed Service Customer
1/1/2026
Everyone was great
1/2/2026
Thanks so much Claude, for sharing your experience with us. We're very happy to hear that everyone was helpful and accommodating to you. We hope we can be of service to you again, and we wish you a very happy 2026! Take care.
GREAT FALLS, MT
Scott M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
Professional, courteous, and done quickly
12/12/2025
Scott, thank you so much for your awesome review! We appreciate your business with City Motor Company and are happy to hear that your recent service with us, was a positive experience. We look forward to seeing you again and we want to wish you and your family a very Happy Holiday Season! Take care and be safe.
GREAT FALLS, MT
John A|2023 Chevrolet Traverse
Confirmed Service Customer
12/11/2025
Young lady service writer was very courteous and got my appointment done in a very short time even though I was there early.
12/12/2025
Thank you so much John, for your wonderful review! We will be certain to pass your comments along to Emma, your Service Advisor. We hope we can be of service to you again soon and we wish you the happiest of the holiday season. Take care and be safe/
GREAT FALLS, MT
Timothy M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/18/2025
Uneventful, which is good. Nice employee. Overall good job.
12/19/2025
We’re happy your visit was smooth and uneventful! Your feedback about our employee and overall experience is appreciated.
GREAT FALLS, MT
Timothy G|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/21/2025
The appointment went well.
12/22/2025
Thank you so much Timothy, for your review. We're happy to hear that your recent experience with City Motor Company, was a positive one. We hope that we can be of service to you again and look forward to seeing you in 2026. Take care and have a very Merry Christmas.
BLACK EAGLE, MT
Karen R|2017 Chevrolet Cruze
Confirmed Service Customer
12/23/2025
The attention and the employees are great
12/24/2025
Thank you so much Karen, for your amazing review! We're so glad to hear that your recent service with us was a positive experience. We look forward to seeing you at your next one and we all here at City Motor would like to wish you and your family a very Merry Christmas and a Happy New Year! Take care.
GREAT FALLS, MT
John M|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
I was having trouble with my Bluetooth connection and they got it in right away. They did a radio update and it looks like the issue is resolved!
12/25/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREAT FALLS, MT
Ronald A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/2/2026
Jack Wallace and others at the dealership are very easy to work with No high pressure
JACOB WALLACE
1/3/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HELENA, MT
Maria I|2023 Chevrolet Tahoe
Confirmed Service Customer
1/2/2026
Helpful service advisor
1/3/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GREAT FALLS, MT
Lori R|2018 GMC Terrain
Confirmed Service Customer
1/1/2026
Polite and quick!
1/2/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
GREAT FALLS, MT
John P|2023 Chevrolet Tahoe
Confirmed Service Customer
1/1/2026
They did a great job got us right in and ordered the part and did a great job communicating
1/2/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREAT FALLS, MT
Daniel H|2025 Chevrolet Colorado
Confirmed Service Customer
1/9/2026
William followed thru. Communicated my concerns A keeper
1/9/2026
Daniel, thank you so much for taking the time to leave us your awesome review! We will be certain to pass along your feedback to William. If there is anything further that we can do for you, please don't hesitate to give us a call or stop by. Take care till then and thank you for your business with City Motor Company.
GREAT FALLS, MT
Terry K|2018 Chevrolet Traverse
Confirmed Service Customer
1/10/2026
They are fast, efficient, and so pleasant.
1/11/2026
We’re thrilled you experienced fast, efficient, and pleasant service! Your kind words motivate our team, and we can’t wait to assist you again.
GREAT FALLS, MT
Jerome P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/15/2026
The service person went above and beyond trying to get my phone to connect without another service appointment. He got it partially working! Thanks
1/16/2026
Thank you for sharing your thoughtful feedback! We’re happy our service person went above and beyond to get your phone connected, even if partially. We appreciate your trust and hope to assist you fully next time.
GREAT FALLS, MT
Daniel S|2022 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Made an appointment for an oil change and tire rotation for the next day and my vehicle was serviced and completed in about a hour. City Motors service buildings were clean and the associates were helpful and friendly. Received their shuttle service back and forth and the driver was friendly and nice as well. The vehicle was clean and the ride was nice.
1/17/2026
Thank you for the detailed and positive review of your service visit with us. We’re glad the clean facility, friendly associates, and shuttle ride made your experience comfortable and convenient. We appreciate your trust and look forward to welcoming you back soon.
GREAT FALLS, MT
Don D|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
The Personel at the Dealership were top notch. I was a bit disappointed in my service though. My bump to bump just ran out 1 month ago, my check engine light came on 2 days, so I brought it in to the dealer, and the light had since gone out. They charged me $170 to hook up their scan tool and read the codes to tell them why the engine light came on. Clogged fuel injector, that had cleared. They put in $8.00 worth of fuel injector cleaner for $20.00. Less than 20 mins and cost me $200.00 for them to hook up the scan tool and read the code. I guess I will just ignore the check engine lights from now on, and let Chevy and GM replace parts and engines under warrantys.smile
1/17/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREAT FALLS, MT
Denise F|2007 Chevrolet Colorado
Confirmed Service Customer
1/3/2026
Cody was great and they went above and beyond in diagnosing an intermittent issue.
1/4/2026
Thank you for the excellent and detailed feedback. We’re glad Cody went above and beyond to diagnose the intermittent issue and ensure everything was handled with care. It’s always rewarding to know that dedication made a difference.
GREAT FALLS, MT
Frederick A|2022 Chevrolet Equinox
Confirmed Service Customer
1/15/2026
Great service from friendly ,knowledgeable people. They don’t attempt to “upsell you” on anything.
1/16/2026
Thank you for the wonderful feedback! We’re thrilled our team provided friendly, knowledgeable service without any upselling pressure. We appreciate your visit and look forward to seeing you again.
GREAT FALLS, MT
Rise P|2015 Chevrolet Spark
Confirmed Service Customer
1/17/2026
New tires.
1/18/2026
We appreciate your helpful and straightforward review. We’re glad your new tires were taken care of, and we look forward to assisting you again soon.
GREAT FALLS, MT