How does City Motor Company’s 3-Day Money Back Guarantee work in Great Falls, MT?

Feb 24, 2026

City Motor Company – How does City Motor Company’s 3-Day Money Back Guarantee work in Great Falls, MT?

Buying a pre-owned vehicle should feel as confident as it does convenient, especially when you are shopping close to home in Great Falls. At City Motor Company, we back that belief with a 3-Day Money Back Guarantee on most pre-owned vehicles, along with a 300-mile usage window during that period. As a locally owned dealership serving Montana drivers since 1954, we combine upfront, transparent pricing with a no-pressure experience from our non-commissioned product specialists—so you can take the time you need, then make the decision that feels right.

Here is how our guarantee works in practical terms. If your pre-owned vehicle is eligible for the program and it does not feel like the perfect fit after you take it home, you can return it within three calendar days of purchase, provided you have driven fewer than 300 miles. Eligibility varies by vehicle, and we will clearly identify qualifying inventory and explain any exceptions before you sign. Vehicles must return in substantially the same condition, including keys, books, and accessories. Our team will walk you through the details up front so there are no surprises—only a smooth, straightforward experience.

When you are ready to use the guarantee, the process is simple and guided by our team from start to finish.

Decide within three days and under 300 miles.
Contact our sales team to schedule a quick return inspection.
Bring the vehicle, all keys, manuals, and accessories.
We verify condition and mileage to confirm eligibility.
We finalize the return and complete the necessary documents.
If you prefer, we can help you choose another vehicle under our 30-Day Exchange Policy, subject to eligibility.

Why does this matter for daily life in and around Great Falls? Roads and routines vary—from commuting along 10th Ave S to weekend drives out toward the Highwood foothills—and a brief test drive might not tell the whole story. Our 3-Day Money Back Guarantee gives you space to park in your own garage, load your gear, check car-seat fit, and confirm visibility and comfort on your actual route. In short, it is peace of mind built for Montana driving.

To make the most of your three-day window, consider a few practical checks during normal routines.

Drive your usual commute at different times of day.
Load the cargo you use most, like strollers, coolers, or tools.
Confirm seating comfort and visibility for all drivers in your household.
Pair your phone and ensure your preferred apps and settings are intuitive.
Test features you will use regularly, such as climate controls and driver aids.

Our commitment to your confidence extends beyond the return window. City Motor Company’s factory-trained, certified technicians support you long after the sale. We service what we sell in our state-of-the-art facilities, offer Multi-Point Vehicle Inspections, and use GM Genuine Parts and ACDelco Parts. That foundation of dependable service is one reason drivers across Great Falls, Helena, Butte, Fort Benton, Havre, and beyond trust our team with long-term ownership.

Wondering whether a specific vehicle qualifies for the guarantee before you visit? We can confirm eligibility by phone or in-store and outline any details unique to that vehicle. If you plan to trade in a vehicle or have an existing lien, our finance team will review your original documents and explain next steps so you know exactly how a return would be handled for your situation. Our goal is clarity—start to finish.

Frequently Asked Questions:

Which vehicles are eligible for the 3-Day Money Back Guarantee?

Most pre-owned vehicles qualify. We will confirm eligibility for any vehicle you are considering and note any exceptions before you purchase.

Is there a mileage limit during the three-day period?

Yes, the vehicle must be returned within three calendar days and with fewer than 300 miles driven to remain eligible.

What condition must the vehicle be in to return it?

Please return the vehicle in substantially the same condition, including all keys, manuals, and accessories. We will complete a quick inspection to verify eligibility.

Can I exchange the vehicle instead of returning it?

Yes. If a different fit makes more sense, our 30-Day Exchange Policy lets you switch vehicles, subject to eligibility. We will help you compare options that suit your needs.

How do I start the return process?

Call our sales team at 877-239-3094 or visit us at 3900 10th Ave S, Great Falls, MT 59405. We will schedule a quick inspection and guide you through the next steps.

Whether you are starting a search or finalizing a decision, City Motor Company is here to help you shop confidently—with upfront pricing, a relaxed environment, and support from a team that has served Great Falls since 1954. Visit us in person or reach out to schedule a test drive, confirm eligibility on a pre-owned vehicle, or learn more about our 3-Day Money Back Guarantee and 30-Day Exchange Policy. We look forward to helping you find the right fit for life in Great Falls and across Montana.